- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
- To attend and contribute to all staff meetings Departmental and Hotel Training as scheduled and other related activities.
- To undertake any reasonable tasks and secondary duties as assigned by Engineering Manager.
- To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To handle and treat all matters of a confidential nature, oral or written with tact and discretion.
- In accordance with the situation or if instructed by the Entity's General Manager as agreed with the Employee, perform functions not stipulated in his job description in line with the Internal Work Rules and effective labour legislation.
- To fulfill and act on oral and/or written assignments, tasks, instructions and orders of the immediate supervisor, Engineering Manager and Director of Engineering.
- Replaced burned out and defective fluorescent tubes and light bulbs; replace burned out ballasts, broken light switches, duplex receptacles, plates, and other plug receptacles.
- Estimate type and quantity of materials and equipment required to complete project and order materials, if needed.
- May train as well as oversee the work of others who assist in completing a project.
- Maintain records of work activities and materials used.
- Maintain records and write reports.
- Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
- Estimate time, materials and equipment required for jobs assigned; requisition materials as required.
- Perform related duties and responsibilities as required.
- The ability to clean all stations in Engineering and maintain a neat and organized department.
- The ability to respond to all guest complaints regarding the maintenance of their room or public area in a timely manner.
- The ability to assist in performing preventive maintenance in guestrooms and public areas.
- The ability to repair an assortment of items brought to the shop by other departments.
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