- Achieve positive outcomes fromGuest queries in a timely and efficientmanner
- Ensure an efficient reception experiencefor Guests, including check in/out, and complete audit procedures,as required
- Ensure that both the Front OfficeManager and Reception Supervisors are kept fully aware of anyrelevant feedback from guests and, or, otherdepartments
- Demonstrate a high level ofcustomer service at all times
- Attendappropriate training courses, when required, and assist with theNight Team's training and developmentefforts
- Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties
- Maximize room occupancy and useup-selling techniques to promote hotel services andfacilities
- Use the correct procedures regardingthe acceptance of foreign currencies, credit cards and cash inaccordance with the hotel credit policy
- Complywith hotel security, fire regulations and all health and safetylegislation
- Act in accordance with policies andprocedures when working with front of house equipment and propertymanagement systems
- Follow company brandstandards
- Assist other departments, asnecessary
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Front Office Agent
2 days ago
Hilton Ras al-Khaimah, United Arab EmiratesA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Front Office Agent, you will provide reception services for Guests to ...
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Front Office- Guest Service Agent
1 week ago
Hilton Ras al-Khaimah, United Arab EmiratesA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Guest Service Agent, you will provide reception services for Guests t ...
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Front Office Agent
1 week ago
Hilton Ras Al Khaimah, United Arab Emirates OTHERA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · What will I be doing? · As Front Office Agent, you will provide reception services for Guests to cont ...
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Front Desk Agent
1 day ago
MUGHAL SUITES HOTEL Ras al-Khaimah, United Arab EmiratesA Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · What will I be doing? · As Front Office Agent, you will provide reception services for Guests to cont ...
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Property Consultant
4 days ago
DSF REALTY MANAGMENT Ras al-Khaimah, United Arab Emirates**Job brief** · We are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to gro ...
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Guest Service Agent
5 days ago
Hilton Ras al-Khaimah, United Arab EmiratesGuest Service Agent (Front Desk) · A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Guest Service Agent, you will serv ...
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Personal Concierge
3 days ago
Hilton Ras al-Khaimah, United Arab EmiratesPersonal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah · A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared ...
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Guest Relations Agent
6 days ago
Hilton Ras al-Khaimah, United Arab EmiratesGuest Relations Agent - German Speaker · A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional act ...
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Personal Concierge
3 days ago
Hilton Ras al-Khaimah, United Arab EmiratesA Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, ...
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Guest Service Agent
6 days ago
Hilton Ras al-Khaimah, United Arab EmiratesGuest Service Agent (Front Desk) · A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · **What will I be doing?** · As Guest Service Agent, you will prov ...
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Safety Agent
1 week ago
Hilton Ras al-Khaimah, United Arab EmiratesSafety Agent - Female · A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. · **What will I be doing?** · As a Security Officer, you are responsi ...
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Reservations Agent
4 days ago
Marjan Island Resort & Spa - Managed by ACCOR Ras al-Khaimah, United Arab EmiratesCompany Description · We bring to you and your family an Arabian hospitality at its finest with an atmosphere · of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor · that you will find the best of both worlds, a luxury 5- star establishment standards a ...
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Guest Service Center Supervisor
1 week ago
MINOR Hotels Ras al-Khaimah, United Arab EmiratesIn this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the w ...
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Guest Service Agent
1 week ago
Anantara Ras al-Khaimah, United Arab Emirates**Company Description** · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropica ...
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Guest Service Agent
1 week ago
Anantara Ras al-Khaimah, United Arab EmiratesCompany Description · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical be ...
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InterContinental Ras al-Khaimah, United Arab EmiratesFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Reservations Supervisor who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at ho ...
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Hotel Front Desk
5 days ago
KAYinvest Group Ras al-Khaimah, United Arab Emirates**Job brief** · We are looking for a pleasant _Female _**Front Desk Representative **to undertake all receptionist and clerical duties. You will be the "face" of the company for all guests and will be responsible for the positive impression. · **Responsibilities** · - Keep front ...
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Guest Service Center Supervisor
1 week ago
Anantara Ras al-Khaimah, United Arab EmiratesCompany Description · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical be ...
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Safety Agent
1 week ago
Hilton Ras al-Khaimah, United Arab EmiratesA Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. · **What will I be doing?** · As a Security Officer, you are responsible for monitoring and c ...
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InterContinental Ras al-Khaimah, United Arab EmiratesFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Reservations Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. · ...