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Ajman City

    Reservations Agent - Ajman, United Arab Emirates - the first group dubai

    the first group dubai
    the first group dubai Ajman, United Arab Emirates

    Found in: DrJobEN AE A2 - 3 days ago

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    Description
    • Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores.
    • Answer guest inquiries about hotel services, facilities and hours of operation.
    • Enter reservations into the computer according to standard operating procedures.
    • Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms and cross –sell other amenities and facilities when possible.
    • Reconversion of cancelled reservations.
    • Communicate and work closely with the Sales Department and Front Office.
    • Maintain accurate files and reports.
    • Handle all special reservations, to include V.I.P. reservations, packages and discounts.
    • Ensure that all e-mail correspondence is answered in a professional manner within the response time frame.
    • Post no-show revenue daily, if required at property.
    • Communicate rates and availability to wholesalers.
    • Ensure proper Billing Instructions are updated on each booking to avoid any rebate or refunds.
    • Ensure all guest requirements are properly noted on the booking and communicated with the departments involved
    • Complete tasks on the daily reservations checklist
    • Be fully aware of the Hotel's promotions and offers
    • Assist with processing travel agent commissions as requested.

  • the first group dubai

    Reservations Agent

    Found in: Talent AE A C2 - 3 days ago


    the first group dubai Ajman, United Arab Emirates

    Answer all incoming callspromptly, in an attentive, courteous, efficient manner andmaintaining excellent call audit scores. · Answerguest inquiries about hotel services, facilities and hours ofoperation. · Enter reservations into the computeraccording to standard operatingprocedu ...

  • Minor Hotels Dubai

    Reservation Agent

    Found in: Talent AE A C2 - 1 day ago


    Minor Hotels Dubai Dubai, United Arab Emirates

    Magst Du es, proaktiv mitanzupacken und ineiner flachen und agilen Struktur mitzuwirken? Wir auch D rfen wirvorstellen: Wir sind die ICM Personal AG und bringen neuen Wind inden · Wie? Indem wir unseren Mitarbeitenden undKunden mit Klarheit begegnen und so eine Zusammenarbeit mi ...

  • Minor Hotels Dubai

    Reservation Agent

    Found in: DrJobEN AE A2 - 1 day ago


    Minor Hotels Dubai Dubai, United Arab Emirates

    Magst Du es, proaktiv mitanzupacken und in einer flachen und agilen Struktur mitzuwirken? Wir auch D rfen wir vorstellen: Wir sind die ICM Personal AG und bringen neuen Wind in den · Wie? Indem wir unseren Mitarbeitenden und Kunden mit Klarheit begegnen und so eine Zusammenarbei ...

  • Accor

    Cluster Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    Accor Ajman, United Arab Emirates Full time

    Company Description · 'Why work for Accor · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that du ...

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    Cluster Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    Accor- North & Central America Ajman, United Arab Emirates Full time

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  • Accor Hotels

    Cluster Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    Accor Hotels Ajman, United Arab Emirates Full time

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    Found in: Talent AE C2 - 2 days ago


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  • Hilton

    Reservations Agent

    Found in: DrJobEN AE A2 - 1 day ago


    Hilton Sharjah, United Arab Emirates

    Processing payments and sending confirmation details to customers. · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Helping plan travel itin ...

  • Hilton

    Reservations Agent

    Found in: Talent AE A C2 - 1 day ago


    Hilton Sharjah, United Arab Emirates

    Processing payments and sendingconfirmation details to customers. · Assistingand advising customers who may be choosing from a variety of traveloptions. · Making reservations for customersbased on their various requirements and budgetaryallowances. · Helping plan travel itinerari ...

  • Kempinski Hotel & Residences Palm Jumeirah

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    Found in: Talent AE 2A C2 - 3 days ago


    Kempinski Hotel & Residences Palm Jumeirah Dubai, United Arab Emirates Full time_job

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  • Grand Hyatt

    Reservations Agent

    Found in: DrJobEN AE A2 - 5 days ago


    Grand Hyatt Dubai, United Arab Emirates

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    Reservation Agent

    Found in: DrJobEN AE A2 - 4 days ago


    Anantara Hotels Resorts & Spas Dubai, United Arab Emirates

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  • Anantara Hotels Resorts & Spas

    Reservation Agent

    Found in: Talent AE A C2 - 4 days ago


    Anantara Hotels Resorts & Spas Dubai, United Arab Emirates

    To serve the needs of the business, ourguests and our colleagues by coordinating all inquiries, bookingand selling of the main product of the hotel – Rooms. Keyobjectives are to simultaneously maximize guest satisfaction, andhotel revenue. · The Reservation Agent capturesdetails ...

  • AccorHotel

    Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    AccorHotel Dubai, United Arab Emirates Full time

    Job Description · Reservation Agent · As a five-star Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service. This ro ...

  • MARRIOTT International

    Reservation Agent

    Found in: DrJobEN AE A2 - 3 days ago


    MARRIOTT International Dubai, United Arab Emirates

    Position Type Non-Management · Position Summary · Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, spec ...

  • Accor

    Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    Accor Dubai, United Arab Emirates Full time

    Company Description · People who love their job put their all into it and aren't interested in the norm. That's just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a st ...

  • Hilton

    Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    Hilton Dubai, United Arab Emirates Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · What will I be doing · As a Reservations Agent, you will serve as the first line of in ...

  • 25hours Hotels

    Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    25hours Hotels Dubai, United Arab Emirates Permanent

    Job Description · From the friendly and competent advice to the "booking completed": Our reservation team ensures that guests are happy from the first to the last moment. We're looking forward to welcoming you to the Reservation Team as Reservations Agent. · COME AS YOU ARE AND ...

  • SWOT Hospitality

    Reservation Agent

    Found in: Talent AE C2 - 2 days ago


    SWOT Hospitality Dubai, United Arab Emirates Full time

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  • Melia Hotels International

    Reservations Agent

    Found in: Talent AE C2 - 2 days ago


    Melia Hotels International Dubai, United Arab Emirates

    "The world is yours with Meliá" · Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part ...