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Customer Service Representative - Dubai, United Arab Emirates - Concentrix
Description
What You Will Do In This RoleAs a Customer Service/Technical Support Representative at Concentrix, you will:
Interact with customers via inbound calls who have questions or concerns that require additional support. Achieve specific support and resolution on every call.
Use script and/or probing techniques to determine customer needs and offer the most appropriate advice or service for particular situations.
Maintain broad knowledge of client products and/or services.Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service/Technical Support Representative role include:
A High School Diploma and/or GED Minimum 6 months of customer service experience preferred (or required) Strong PC knowledge and computer navigation skills.