Compliance Certification Coordinator - Dubai, United Arab Emirates - Caliberly

    Caliberly
    Caliberly Dubai, United Arab Emirates

    2 days ago

    Description


    Job Title

    Compliance Certification Coordinator Game Testing & Lab Liaison

    Experience: Minimum 5+ Years

    Location Bangkok, Yhailand & Dubai, UAE

    Salary : AED 15, ,000 (Negotiable, Subject to Experience)

    Mission

    Own the end-to-end certification pipeline for all in-house and third-party games, ensuring

    every title passes testing at GLI, BMM, iTech Labs (or equivalent) and meets the technical

    standards required for each target licence (e.g., MGA, UKGC, New Jersey DGE, Ontario

    AGCO).

    Core Responsibilities

    Certification Planning Build and maintain a jurisdiction-by-jurisdiction test matrix

    that maps every game feature to the latest GLI/BMM/iTech requirements; update it within 24

    hours of any regulatory change.

    Submission Pack Ownership Assemble and quality-check all artefacts (source code hash,

    RNG logs, artwork sign-offs, pay-table math, vulnerability scans) before they reach the

    lab. No incomplete packs leave the door.

    Lab Liaison Act as single point of contact for external laboratories: schedule test

    windows, negotiate turnaround times, track defects, and clear queries within SLA.

    Internal Readiness Audits Run pre-cert dry-runs on staging builds; reject any

    release that fails internal GLI-11 / GLI-19 / GLI-33 checklists.

    Change Management Gatekeep production updates; any post-cert code or math change is

    logged, impact-assessed, andif requiredre-certified before deployment.

    Regulatory Reporting Produce evidence bundles and attestation letters for licensing

    bodies; respond to regulator questions within 48 hours.

    Cross-Team Coordination Work daily with Product, QA, Math, Security, and Legal to keep

    features compliant without slowing delivery.

    Process Improvement Automate test-pack generation, defect tracking, and compliance

    dashboards; target 20% year-on-year reduction in certification cycle time.

    Required Experience & Skills

    5+ years in iGaming or land-based gaming compliance, with at least 3 focused on

    laboratory certification.

    Proven track record of securing approvals in multiple major jurisdictions (e.g., MGA,

    UKGC, NJ DGE, AGCO, PAGCOR).

    Deep familiarity with GLI/BMM/iTech standards, RNG and RTP testing, PCI DSS basics,

    ISO/IEC 17025 methodology.

    Strong project-management discipline: can run 10+ concurrent submissions without

    deadline slips.

    Excellent document control and technical writing; zero-defect mindset.

    Confident negotiator and communicatorcomfortable pushing back on labs or internal teams

    to protect compliance.

    Fluent English; additional language relevant to target markets is a plus.

    Desirable Extras

    Experience certifying sports-betting platforms (GLI-33) and live-dealer studios.

    Prior work with Kubernetes-based deployments and secure build pipelines.

    Professional certifications (e.g., CAMS, CISA, ISO 27001 Lead Implementer).

    Reporting Line & Location

    Reports to: Head of Compliance & Licensing.

    Location: On-site in Bangkok, Thailand or Dubai, UAE (regular travel to accredited test

    labs and regulators 10%).

    What Success Looks Like

    First-time-pass rate 95% across all submissions.

    Average lab cycle 30 days (from submission to approval).

    Zero critical findings in regulatory audits.



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