- Collaborate with senior leadership to shape customer focused cross-functional priorities focused on operational efficiencies, growth acceleration and global scale
- Determine attractive customers segments, seek to understand customer needs and shape the Go-To-Market motion
- Identify initiatives to delight our customers with the goal of increasing NPS, renewal rates and annual recurring revenue per customer
- Drive important initiatives to completion to achieve target state and results; track, measure and report on progress to executives
- Build and manage a portfolio of strategic projects; formulate, define and prioritize projects based on business needs
- Build workplans and workload to ensure on-time and on-budget completion of projects;
- Maintain a hands-on approach to leading analysis and projects
- Lead, manage and coach junior members of the team; groom them for more responsibility
- Conduct market research to identify benchmarks and leading practices and utilize these practices to improve business operations
- BS in Business, Finance or Technology. MBA is strongly preferred.
- 15+ years of total work experience is required
- 7-10+ years of strategy or management consulting experience with a top tier firm is strongly preferred
- Strong ability to compile, analyze and present data, findings and progress in a concise manner
- Ability to think and pivot between strategic and tactical actions; persistent attention to detail, and ability to lead and flourish through ambiguity
- Exceptional written and interpersonal communication skills. Able to interact effortlessly with senior leaders, junior team members, and outside professional advisors, with the ability to calibrate based on the audience
- Confident leading meetings with executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively
- Experience managing and working with global virtual teams
- Collaborative, team player with positive attitude and creative problem solving
- Must be a well-balanced leader who can roll up their sleeves and focus on the detail while also grasping and supporting the big picture
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Senior DirectorDirector
6 days ago
Cvent Dubai, United Arab EmiratesIn This Role, You Will: · Collaborate with senior leadership toshape customer focused cross-functional priorities focused onoperational efficiencies, growth acceleration and globalscale · Determine attractive customers segments,seek to understand customer needs and shape the Go-T ...
Senior DirectorDirector - Dubai, United Arab Emirates - Cvent
Description
In This Role, You Will:
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