Head of IT Infrastructure and Production Support - Dubai, United Arab Emirates - Halian International

Halian International
Halian International
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Head of Infrastructure and Operations

SAUDI NATIONALS ONLY

Key Responsibilities:


  • Oversee infrastructure services in KSA, collaborating with peers across six infrastructure functions.
  • Address productionrelated issues, coordinating with the CIO Platform Development team for resolutions.
  • Ensure compliance with contractual obligations and SLAs when interacting with local clients.
  • Drive permanent solutions for client issues, maintaining a high level of client satisfaction.
  • Manage a small team of infrastructure engineers, providing guidance and support as needed.

Qualifications:


  • Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology).
  • Proven experience in a leadership role within infrastructure and operations, preferably in the financial services industry.
  • Strong understanding of infrastructure technologies and best practices.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and interact with clients.
  • Demonstrated ability to manage and motivate a team, driving performance and fostering a positive work environment.

Location:

Riyadh

LI-GC1
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