Customer Success Coordinator - dubai - Maersk

    Maersk
    Maersk dubai

    1 day ago

    Description
    Are you our new Customer Success Coordinator in Dubai

    As our new Customer Success Coordinator we look at yourself ensuring seamless client experiences by managing training bookings supporting sales efforts and strengthening client relationships.

    This position focuses on assisting with sales support coordinating with internal teams and ensuring smooth execution of training services to drive customer satisfaction and business growth.

    Key Responsibilities

    Manage training bookings:
    Oversee the scheduling of trainings from sales deals ensuring smooth delivery and alignment with client expectations.

    Support inside sales efforts:

    Handle inbound inquiries follow up on leads and proactively engage with small and direct accounts to drive additional business.


    Develop existing client relationships:
    Identify opportunities to strengthen partnerships with current clients by understanding their needs and recommending suitable training solutions.

    Assist with sales support:
    Work closely with the sales team to provide administrative support and manage client communications.

    Ensure customer satisfaction:

    Serve as the main point of contact for small and direct accounts addressing inquiries resolving issues and ensuring a high level of service.


    Coordinate with internal teams:
    Liaise with sales training delivery BSS and operations teams to ensure seamless execution of training services.
    Upsell and cross-sell training solutions: Proactively identify opportunities to offer additional Maersk Training services that align with customer needs.
    Maintain


    ADM:
    Maintain communication logs with customers and the ADM (Administrate)

    Booking System:

    Keep accurate records of client interactions sales opportunities and training bookings and event scheduling to ensure transparency efficiency and accuracy in YTD Revenue.


    Attend internal meetings and training:
    Stay informed about new offerings company updates and best practices to enhance customer interactions.

    Attend Customer Meetings:
    Engaging with clients to understand their needs discuss solutions and build strong relationships

    Office Administration:
    Maintenance of the Office Premises IT point of contact Logistics coordination In-House Courses Management Miscellaneous Projects VR Demonstrations Simulator Demonstration Lunch Orders
    We are looking for
    We are looking for a person with a Bachelor/Masters Degree or similar. You may be newly educated but professional experience will be an advantage especially Sales and Business Development. The key point is that you are highly motivated to achieve results and ensure customer retention.

    We anticipate that you have an appropriate level of hands‑on experience and generally the following qualifications:

    Must be highly self-driven and result oriented
    Must have excellent communication skills
    Experience working in Window Office package
    Service minded with a high drive
    A structured way of working showing attention to detail
    Fluent in English both verbally and in writing
    Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking.

    Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.

    We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
    Required Experience
    IC
    #J-18808-Ljbffr

  • Work in company

    Customer Success Coordinator

    Only for registered members

    Are you our new Customer Success Coordinator in Dubai? · As our new Customer Success Coordinator, we look at yourself ensuring seamless client experiences by managing training bookings, supporting sales efforts, and strengthening client relationships. This position focuses on ass ...

    Dubai

    1 week ago

  • Work in company

    Customer Success Coordinator

    Only for registered members

    Are you our new Customer Success Coordinator in Dubai? · As our new Customer Success Coordinator, we look at yourself ensuring seamless client experiences by managing training bookings, supporting sales efforts, and strengthening client relationships. This position focuses on ass ...

    Dubai

    1 week ago

  • Work in company

    Customer Success Coordinator

    Only for registered members

    Are you our new Customer Success Coordinator in Dubai? · As our new Customer Success Coordinator, we look at yourself ensuring seamless client experiences by managing training bookings, supporting sales efforts, and strengthening client relationships. This position focuses on ass ...

    Dubai

    1 week ago

  • Work in company

    Customer Success Coordinator

    Only for registered members

    We are looking for a Customer Success Coordinator in Dubai to ensure seamless client experiences by managing training bookings, supporting sales efforts, and strengthening client relationships. · Contact us at [insert contact info].Manage training bookings: Oversee the scheduling ...

    Dubai Full time

    1 week ago

  • Work in company

    Customer Success Agent

    Only for registered members

    We Are Looking For Customer Success Agent / Operations Coordinator delivering service excellence every day. · This role ensures seamless coordination between customers fleet operations and partners. · ...

    Dubai

    2 weeks ago

  • Work in company

    Release Manager

    Only for registered members

    We are partnering with a UAE Federal Government Entity to help fill the following vacancy: · Release Manager · Oversee planning, coordination, and execution of software releases across environments. · This is a full-time position that will be directly employed by our client, not ...

    Dubai

    6 days ago

  • Work in company

    Release Manager

    Only for registered members

    We are partnering with a UAE Federal Government Entity to help fill the following vacancy: · Release Manager · Oversee planning, coordination, and execution of software releases across environments. · This is a full-time position that will be directly employed by our client, no ...

    Dubai

    5 days ago

  • Work in company

    Steel Rebar/ Sales Assistant

    Only for registered members

    The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding custom ...

    Dubai, Dubai

    5 days ago

  • Work in company

    Sales Specialist

    Only for registered members

    Sales Administration & Customer Success Specialist to support revenue growth and client satisfaction by ensuring smooth sales administration, proactive customer success management, effective collections follow-up, and strong client retention. · ...

    Dubai, Dubai

    3 weeks ago

  • Work in company

    Marketing Coordinator

    Only for registered members

    Company Description · Wellcube is dedicated to redefining urban living by integrating top-tier wellness technology into modern spaces, promoting a holistic approach to health and lifestyle. With a focus on delivering premium urban wellness solutions, Wellcube creates innovative a ...

    Dubai, Dubai د.إ120,000 - د.إ240,000 (AED) per year

    1 week ago

  • Work in company

    MEP Engineer

    Only for registered members

    This MEP Engineer role with Parsons Corporation in Dubai focuses on supervising mechanical, electrical and plumbing systems for major infrastructure projects; · Coordinate and manage site supervision activities including design review, planning project monitoring and testing comm ...

    Dubai

    1 month ago

  • Work in company

    HR Coordinator

    1st-jobs

    · Location: Abu Dhabi, UAE (Private VVIP Office) · About the Company: · Our esteemed client, a prominent VVIP private office in Abu Dhabi, is actively seeking a highly skilled and dedicated HR Coordinator (Female) to join their esteemed team. This is an exceptional opportunity t ...

    Dubai, Dubai, United Arab Emirates د.إ84,000 - د.إ156,000 (AED) per year

    1 week ago

  • Work in company

    Project Design Coordinator

    Only for registered members

    This is a full-time role for a Project Design Coordinator based in Dubai. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    MEP Engineer

    Only for registered members

    Coordinate and manage site supervision activities including design review, planning, project monitoring testing and commissioning advise the client and project management team on technical matters related to mechanical equipment procurement installation testing a... · ...

    Dubai

    1 month ago

  • Work in company

    MEP Engineer

    Only for registered members

    Mechanical Engineer coordinates site supervision activities and advises clients on technical matters related to mechanical equipment procurement. · ...

    Dubai

    1 month ago

  • Work in company

    Scheduling Coordinator

    Only for registered members

    We're seeking an energetic and dedicated individual to join our team as a Scheduling Coordinator playing a crucial role in the success of our studios. · ...

    Dubai

    1 month ago

  • Work in company

    Junior Engineer

    Only for registered members

    Act as the primary point of contact for coordinating, collecting, validating and consolidating departmental data from multiple stakeholders. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    MEP Engineer

    Only for registered members

    This MEP Engineer role focuses on supervising mechanical, electrical, and plumbing systems for major infrastructure projects. · ...

    Dubai

    1 month ago

  • Work in company

    Fleet Coordinator

    The First Group

    Fleet Coordinator responsible for managing and coordinating all aspects of a company's vehicle fleet. · ...

    Dubai, United Arab Emirates د.إ72,000 - د.إ132,000 (AED) per year

    1 week ago

  • Work in company

    Event Coordinator

    Only for registered members

    This is a full-time on-site role as an Event Coordinator located in Dubai. The Event Coordinator will handle the planning and execution of events designed to foster community engagement and enhance the experience of residents. · Event planning and management, coordinating vendors ...

    Dubai د.إ84,000 - د.إ156,000 (AED) per year

    1 week ago

  • Work in company

    Coordinator - Sales Support

    Only for registered members

    We are currently recruiting for a · Sales Support · to join our Business Development team in our Headquarters, located in DAFZA, · Dubai Airport Freezone. · This role is crucial to the group's growth success and requires multi-tasking and having the skills to turn complex informa ...

    Dubai

    3 weeks ago

Jobs
>
Dubai