Operations Manager-Accommodation Services - United Arab Emirates - Transguard Workforce Solutions

    Transguard Workforce Solutions
    Transguard Workforce Solutions United Arab Emirates

    1 week ago

    Description
    Description

    We are currently recruiting for an Operations Manager – Accommodation Services to join our Accommodation Services and Projects team in our Headquarters, located in DAFZA, Dubai Airport Freezone.

    Scope: Responsible for the smooth running, safety, hygiene, and overall zone-wise accommodations supervision. This includes the coordination of all activities in a large and culturally diverse group of staff accommodations. Responsible for a safe, efficient, and financially effective accommodation support services within budgetary guidelines in the designated area of operations.

    Financial

    • Responsible for the accommodation team's review of daily occupancy data for the respective zone.
    • Maintains complete details of employees staying in the accommodations of the respective zone and facilitates checking in/out of staff according to company procedure.
    • Ensure mobilization and demobilization of accommodations at dedicated area are achieved within allocated timeline.
    • Monitoring of water and electricity consumption in the zone and provide necessary control measures.
    • Follow up on closing of aging jobs with facility management timely.

    Customer

    • Responsible for the welfare and safety of all residents, support staff, visitors, and contractors in the zone.
    • Liaise and support BU'S during client audits and inspections.
    • Managing a team of managers, supervisors, security, and sub-contractor activities.
    • Liaise with and follow up for the closeout and compliance of operational and local authority requirements.

    Process

    • Coordinates emergency response activities in the zone
    • Oversee all aspects of the Accommodation's operation including facilities, staffing, food, housekeeping and handling complaints.
    • Reacting to, implementing and in some cases enforcing senior management and/or authority requirements to the zone wise team on the ground and reporting back on progress.
    • Manage and control entire zone daily operations in accordance with Transguard policies and HSE guidelines.
    • Participate and responsible for implementation of risk assessment and control measure in the zone.
    • Audit and monitor rooms, bedding issues in the zone.
    • Conduct weekly and monthly staff briefings to ensure focus on operational excellence.
    • Responsible in managing team time and attendance, annual leave and staff shifting.
    • Conduct regular meetings with managers, supervisors, ASO and laundry technicians on accommodation related issues.

    Innovation

    • Ensure individual and team clarity around roles, responsibilities and deliverables via a strong performance driven and safety culture.
    • Keep up to date with all changes in processes, policy, and business developments.
    • Attends weekly/monthly management meetings to discuss challenges and find solutions for continued improvement of standards.
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