Account Manager - Dubai - Keyloop

    Keyloop
    Keyloop Dubai

    9 hours ago

    د.إ150,000 - د.إ300,000 (AED) per year *
    Description

    About Keyloop

    Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation by creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting‑edge technology to link our clients' systems, departments and sites, providing an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.

    Purpose of Role

    We are looking for a dynamic and strategic Account Manager to join our growing team. In this role, you will own and develop key client relationships across a defined portfolio of top UAE automotive retail accounts. You'll sit at the heart of a cross‑functional "pod" that includes sales, professional services, and customer success—acting as the strategic lead and advocate for your customers.

    You will be responsible for ensuring the retention and growth of your accounts, building long‑term partnerships, driving client satisfaction, and identifying opportunities for expansion within your portfolio.

    Key Duties & Responsibilities

    • Own the Relationship: Serve as the primary point of contact for a defined portfolio of clients, building trusted advisor relationships with senior stakeholders.
    • Drive Retention and Growth: Lead initiatives to retain clients and expand revenue opportunities with the sales executive on the accounts through upsell and cross‑sell strategies.
    • Lead the Pod: Coordinate cross‑functional teams (sales, professional services, customer success) to deliver cohesive account strategies and ensure aligned execution.
    • Strategic Planning: Develop and maintain strategic account plans, identifying client goals, risks, opportunities, and business outcomes.
    • Customer Advocacy: Represent the voice of the customer internally, ensuring that product development, support, and service delivery align with client needs.
    • Performance Monitoring: Track account health and performance, using data and insights to proactively address challenges and improve adoption and satisfaction.

    Skills / Knowledge & Experience

    • Proven experience in account management, preferably within the SaaS or software sector.
    • Strong understanding of B2B technology sales cycles; experience in automotive retail is a bonus but not mandatory.
    • Exceptional relationship‑building and communication skills, with a consultative and customer‑centric approach.
    • Ability to lead cross‑functional teams and manage multiple stakeholder relationships across complex environments.
    • Comfortable with commercial discussions, contract negotiations, and revenue accountability.
    • Strategic thinker with a results‑driven mindset and the ability to translate business needs into actionable solutions.

    Why Join Us?

    We're on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game‑changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

    Inclusive Environment

    We're committed to fostering an inclusive work environment that respects all dimensions of diversity. We promote an inclusive culture within our business and celebrate different employees and lifestyles—every day.

    Reward & Growth

    We believe people should be paid based on performance. Our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities that enable them to grow their career through investment in development and a culture of support and collaboration.

    Qualifications

    Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials.

    We are also an equal‑opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

    Hiring Process

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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    * This salary range is an estimation made by beBee
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