Hostess - Abu Dhabi, United Arab Emirates - Property Shop Investment LLC
Description
Job brief
We are looking for a Hostess to join our team and be the first point of contact for our guests.
For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure.
You should also be available to work in shifts.Ultimately, you'll ensure we provide excellent customer service and a pleasant experience to our guests.
Responsibilities:
- Welcome guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Greet customers upon their departure.
- Maintain a clean reception area.
- Cater to guests who require extra attention.
- Answer incoming calls and address customers' queries.
- Assist wait staff as needed.
- Understanding of business etiquette.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
- Demonstrable customerservice skills.
- Excellent communication skills (via phone and inperson)
- Strong organizational skills with the ability to monitor the office.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.
- High school diploma; hospitality certification is a plus.
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