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    Service Supervisor - Dubai, United Arab Emirates - Juma Al Majid Holding Group L.L.C.

    Juma Al Majid Holding Group L.L.C.
    Juma Al Majid Holding Group L.L.C. Dubai, United Arab Emirates

    1 week ago

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    Description

    1) Meeting with customers to ensure obligations and expectations are achieved.

    2) Directing the performance of field maintenance and contractual service operations.

    3) Conducting field education training with field workforce.

    4) Maintaining customer quality assurance; emphasis on safety managing the expenditure of labor and materials.

    5) Improving efficiencies managing route schedules and callback rates.

    6) Providing technical support.

    7) Authorizing repair orders.

    8) Follow established procedural framework Write weekly reports with recommendations and feedback on work in progress / planned and any critical incidences to enhance the scope of work

    9) Assist the line manager to ensure projects are completed within the budget. Jobholder will carry out Trouble shooting of problems and repairing or replacing faulty parts in elevators and escalators

    Requirements

    High School while a diploma / Vocational training in Electrical & Electronics would be an advantage

    Minimum 7 years experience of which at least 4 years as a technician in elevator /escalator field

    Strong technical knowledge

    Team work

    UAE Experience & driving license are advantages

    Good Interpersonal skills in English while Arabic would be an advantage



    Bachelor s Degree in Engineering 5-12 years experience in the same field Engineering standards and codes of practice Contract and commercial knowledge Negotiation skills Team leadership Computer skills Planning skills Procurement and selling skills Ability to plan, organize, lead, and monitor team efforts to their successful completion Excellent in English Language, Arabic would be an advantage
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