Business Operations Manager - Dubai

Only for registered members Dubai, United Arab Emirates

12 hours ago

Full time د.إ180,000 - د.إ300,000 (AED) per year *

* This salary range is an estimation made by beBee

Operations Manager · Company: Bloom & Bond · Employment Type: Full-Time · Compensation: $50,000 – $70,000 per year (based on experience) · Location: Remote (must be comfortable working across multiple time zones) · About Bloom & Bond · Bloom & Bond is a fast-growing e-commerce / ...

Job description

Operations Manager

Company: Bloom & Bond
Employment Type: Full-Time
Compensation: $50,000 – $70,000 per year (based on experience)
Location: Remote (must be comfortable working across multiple time zones)

About Bloom & Bond

Bloom & Bond is a fast-growing e-commerce / DTC brand building a scalable, systems-driven business designed for long-term growth. We operate lean, move quickly, and believe operational excellence is the foundation of scale.

We are not looking for an administrator.
We are hiring an operator.

This role is for someone who thrives on building structure, documenting processes, managing people, and ensuring nothing falls through the cracks. You will be responsible for turning complexity into clarity and building the operational backbone that supports sustainable growth.

Role Overview

The Operations Manager will run the day-to-day operations of Bloom & Bond across systems, people, and supply chain.

You will:

Build and maintain operational systems
Hold the team accountable to KPIs
Oversee hiring and onboarding processes
Manage inventory, 3PL, and logistics
Provide financial visibility into operational spend

Your success will be measured by how well the business runs without friction, bottlenecks, or chaos.

This is a high-ownership role with direct impact on performance and scalability.

Core Responsibilities

1. Systems & SOP Development

Build, document, and maintain SOPs for every role and process inside Notion
Ensure every team member has a clear playbook and job scorecard
Audit current workflows and identify bottlenecks
Create systems that remove reliance on tribal knowledge
Maintain operational dashboards and KPI trackers
Use AI tools to automate and optimize repetitive processes

2. People Management & Accountability

Serve as the primary day-to-day point of contact for the team
Run weekly team standups and structured 1:1 meetings
Track KPIs using role-based scorecards
Conduct monthly and quarterly performance reviews
Lead underperformance conversations and manage PIPs when needed
Process contractor and team payments accurately and on time
Foster a culture of accountability and ownership

3. Hiring & Onboarding

Manage the hiring pipeline when new roles open (job posting, screening, assessments, scheduling)
Oversee recruiter (if/when added to the team)
Maintain updated job descriptions and role scorecards
Build structured onboarding plans for every new hire
Ensure new team members can ramp quickly using documented systems

4. Supply Chain & Fulfillment

Own inventory tracking and demand forecasting
Proactively manage reorder cycles
Coordinate freight logistics and shipment timelines
Manage 3PL relationships and monitor SLAs
Prevent stockouts and overstock through forecasting accuracy
Continuously optimize supply chain costs and efficiency

5. Cost Visibility & Financial Oversight

Track recurring operational expenses (tools, subscriptions, vendors)
Identify anomalies and unnecessary spend
Deliver a monthly OPEX summary with observations
Monitor budget vs. actuals and flag discrepancies
Support data-driven operational decision-making

Requirements

2+ years in Operations or Project Management within e-commerce or DTC
Advanced Notion and/or ClickUp user (required)
Actively uses AI tools daily to build systems and automate workflows
Experience managing remote teams across time zones
Hands-on supply chain experience (inventory, 3PL, freight, forecasting)
Comfortable reading and interpreting basic financial reports
Experience managing hiring pipelines

Preferred Experience

Scaling a DTC brand from early growth to structured operations
Building KPI dashboards and operational scorecards
Implementing automation using AI tools
Multi-vendor and multi-channel supply chain exposure

Benefits

Company: Bloom & Bond
Employment Type: Full-Time
Compensation: $50,000 – $70,000 per year (based on experience)
Location: Remote (must be comfortable working across multiple time zones)

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