Contact Center CX - Abu Dhabi, Abu Dhabi Emirate

The Contact Center CX & Governance Officer is responsible for owning and governing the end-to-end Customer Experience (CX) and conduct framework for all customer interactions handled by the outsourced contact center. · This role ensures that customer interactions across calls, em ...

eSanad Insurance is transitioning from a product-led operating model to a customer-centric experience.The Contact Center Operations & Digital CX Excellence Lead will own end-to-end customer journeys across contact center operations, digital platforms, AI-enabled customer journeys ...

+Job summary · Contact Center Operations & Digital CX Excellence Officer – Insurance · eSanad Insurance is a UAE-licensed insurance brokerage and digital insurtech platform providing motor, medical, travel, and other personal lines insurance products through both digital and cont ...

SUPERVISE AND COACH A TEAM OF CSR'S PROVIDING 24/7 CUSTOMER SUPPORT TO THE BANK CUSTOMERS. · ...

Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy. · Provide on-the-job training and constructive feedback to assigned ...

The manager will supervise the contact center operations and ensure that all work is carried out efficiently. · Organise and supervise the work of the assigned team to ensure that all work within a specific area of activity is carried out in an efficient manner. · Promote the org ...

The Contact Center Operations Manager will supervise a team of customer service representatives to ensure efficient operations within the bank's guidelines. This includes budgeting and financial performance monitoring, policy implementation, continuous improvement participation, ...

Supervise a team of customer service representatives in a contact center environment. · Organize and supervise the work of assigned team members to ensure efficient completion of tasks. · Provide on-the-job training and constructive feedback to support team development. · ...

We are looking for a Lead Developer who is hands-on and experienced in designing, developing and delivering contact center solutions leveraging Amazon Connect and AWS services. · ...

Mayfair Medical Center is seeking a professional and detail-oriented Patient Coordinator to join our team. · Act as key point of contact for patients ensuring smooth patient journey supporting front-desk administrative operations in clinical setting · ...

We are seeking an experienced Recruitment Manager to handle end-to-end recruitment for IT, Data Center and ADNOC positions in Abu Dhabi. · ...

We are looking for top talent to lead Project handling of Contact Center by raising IT requirements, design new processes and features within the CRM and IVR channel. · To provide efficient solutions to increase Productivity, First Call Resolution, and increase Net Promoter Score ...

Manat Technical seeks a Recruitment Manager to handle end-to-end recruitment for IT and Data Center positions in Abu Dhabi. · ...

We are seeking an experienced Recruitment Manager to handle end-to-end recruitment for IT, Data Center, and ADNOC-related positions in Abu Dhabi. · ...

Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries. · ...

As a Technical Sales Engineer for Data Centers you will drive growth by selling certifications testing and advisory services building partnerships and staying point of contact throughout the delivery of customer projects. · ...

The Director reports to the Assistant Provost of Student Affairs and provides strategic direction and leadership for the Student Counseling Center, · Develops and updates job descriptions. · Liaises with colleges/campus units to assess student mental health needs. · Promotes empi ...

The Business Developer will be responsible for driving strategic growth and increasing market presence for the IVF Center. · This role focuses on identifying new business opportunities, · building strong partnerships, · enhancing patient acquisition, · and promoting the center's ...

Manat Technical is seeking an experienced Recruitment Manager to handle end-to-end recruitment for IT, Data Center, and ADNOC-related positions in Abu Dhabi. · Lead full recruitment cycle for IT, Data Center, and ADNOC project roles · Manage bulk and niche hiring as per project t ...

No summary available. · Provide administrative support to CGSB Directors, center PIs, and affiliated faculty in Abu Dhabi and New York... · ...