Manager Business Improvement - Abu Dhabi

The role is intentionally structured to streamline span of control and step back from day‑to‑day operations to focus on strategic oversight of Contact/Vendor operations and management Workforce Management Management Information Systems Quality & Training Knowledge Management Busi ...

The role is intentionally structured to streamline span of control and step back from day‑to‑day operations to focus on strategic oversight of Contact/Vendor operations and management, Workforce Management, Management Information Systems, Quality & Training, Knowledge Management, ...

Establish a robust MIS and analytics framework including performance dashboards and standardized reporting Manage quality knowledge base and training requirements for CC teams to drive consistency. Evaluate and streamline business systems/processes; set monitoring guidelines and ...

This role will support a time-bound engagement focused on reviewing redesigning and strengthening critical end-to-end business processes across multiple functions. · ...

Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. · ...

This is a contract role for a Dynamics CRM Business Analyst located on-site in Abu Dhabi. · ...

As a Product Owner you will be responsible for leading the delivery of bug fixes enhancements and new releases across key business systems and digital products. · ...

This is a contract System Analyst position based on-site in Abu Dhabi. · ...

This individual will be responsible for consolidating all business performance data points into a centralized reporting framework and ensuring visibility into key performance trends risks and opportunities. · Develop a centralized reporting system for tracking business performanc ...

The Head of Quality Improvement (QI) is a strategic role that works collaboratively with key stakeholders across the business to ensure our Quality vision is realised. · This role will spearhead quality improvement projects and initiatives in a methodical and agile manner to esta ...

The Business Analyst supports organizational projects by analysing business needs, documenting requirements, and enabling effective project planning, · tracking, and governance.Analyse business data to support informed decision-making. · Maintain and improve PMO templates, proces ...

The ideal candidates for this position will be leading client engagements and business development. · ...

+The Process Excellence Manager will lead high-impact initiatives to improve commercial and operational workflows across end-to-end business operations. · +Assess current commercial, operational, and end-to-end workflow processes to identify inefficiencies, · + ...

The primary focus will be on analyzing and understanding data flows and processes that support the entity's operations. · Bachelor's degree in Information Technology , Business Analysis , Project Management , or a related field. · 5+ years of experience as a Business Analyst or P ...

The primary focus will be on analyzing and understanding data flows and processes that support the entity's operations, with an emphasis on data creation, reporting, and technical architecture. · Data Flow Analysis: Analyze existing data flows related to job seeker retraining pro ...

We are looking for an experienced Finance Transformation & Business Process Improvement Specialist to drive enterprise-wide process optimization and finance transformation initiatives. · Lead end-to-end finance transformation initiatives across the enterprise. · Diagnose current- ...

This contract on-site Business Analyst will gather analyze and document business requirements in Abu Dhabi. · ...

+ Develop, implement and manage talent development programs for current role capability as well as or succession planning purposes. · + Contribute to the development and updating of a comprehensive competency framework in alignment with the best practices and market trends to ens ...

+As a Business Analyst, you will be instrumental in ensuring that Inception s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translatin ...

The primary focus will be on analyzing and understanding data flows and processes that support the entity's operations. · ...