Manager Business Improvement - Abu Dhabi, AE

+Lead capacity planning, forecasting and scheduling across teams and outsourced partners to meet SLA and quality targets. Establish a robust MIS and analytics framework. Manage quality knowledge base training requirements for CC teams. · ...

The role is intentionally structured to streamline span of control and step back from day‑to‑day operations to focus on strategic oversight of Contact/Vendor operations and management, Workforce Management, Management Information Systems, Quality & Training, Knowledge Management, ...

Establish a robust MIS and analytics framework including performance dashboards and standardized reporting Manage quality knowledge base and training requirements for CC teams to drive consistency. Evaluate and streamline business systems/processes; set monitoring guidelines and ...

This role will support a time-bound engagement focused on reviewing redesigning and strengthening critical end-to-end business processes across multiple functions. · ...

Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. · ...

As a Product Owner, you will lead the delivery of bug fixes, enhancements and new releases across key business systems and digital products. · ...

Head Of Quality Improvement · Job Summary: · The Head of Quality Improvement (QI) is a strategic role that works collaboratively with key stakeholders across the business to ensure our Quality vision is realised. Developing relationships with engineering, supply chain, finance, c ...

This is a contract role for a Dynamics CRM Business Analyst located on-site in Abu Dhabi. · ...

The Business Analyst supports organizational projects by analysing business needs, documenting requirements, and enabling effective project planning, · tracking, and governance.Analyse business data to support informed decision-making. · Maintain and improve PMO templates, proces ...

This is a contract System Analyst position based on-site in Abu Dhabi. · ...

Job Overview · Performance & Strategic Portfolio Reporting Lead. This individual will be responsible for consolidating all business performance data points into a centralized reporting framework and ensuring visibility into key performance trends, risks, and opportunities. · Addi ...

Business analyst role involves client requirements gathering and analysis. Collaborate with clients to understand their business goals and challenges.Conduct in-depth business analysis to translate client needs into technical requirements. · Analyze data to identify trends and pe ...

This contract on-site Business Analyst will gather analyze and document business requirements in Abu Dhabi. · ...

+The Process Excellence Manager will lead high-impact initiatives to improve commercial and operational workflows across end-to-end business operations. · +Assess current commercial, operational, and end-to-end workflow processes to identify inefficiencies, · + ...

We are looking for an experienced Finance Transformation & Business Process Improvement Specialist to drive enterprise-wide process optimization and finance transformation initiatives. · Lead end-to-end finance transformation initiatives across the enterprise. · Diagnose current- ...

A Business Analyst identifies goals, develops best practices for data collection, leads User Acceptance Testing (UAT) phase to ensure final delivery aligns with stakeholder expectations, analyses current processes so they may be improved. · ...

+ Develop, implement and manage talent development programs for current role capability as well as or succession planning purposes. · + Contribute to the development and updating of a comprehensive competency framework in alignment with the best practices and market trends to ens ...

The ideal candidates for this position will be leading client engagements and business development. · ...

+As a Business Analyst, you will be instrumental in ensuring that Inception s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translatin ...

The primary focus will be on analyzing and understanding data flows and processes that support the entity's operations. · Bachelor's degree in Information Technology , Business Analysis , Project Management , or a related field. · 5+ years of experience as a Business Analyst or P ...