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    Reservations Agent - Dubai, United Arab Emirates - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts background
    Description
    • The Core Agent is responsible forproviding general information about the hotel and assistingcallers.
    • Processes reservations by mail,telephone, telex, cable, fax or central reservation systemsreferral.
    • Processes reservations from the salesoffice, other hotel departments, and travelagents.
    • Knows the type of rooms available aswell as their location and layout.
    • Creates andmaintains reservation records by date of arrival and alphabeticallisting.
    • Communicates reservation informationto the front desk.
    • Open and close theavailability as and when required of hotel in all channels andwebsite.
    • Comply with Four Seasons standards forsales and marketing, while working harmoniously and professionallywith co-workers

    PreferredQualifications And Skills

    • At least 1-2 years'experience in a similar role within 5* LuxuryHotels
    • Bachelor's Degree inHospitality Management or Equivalent
    • Strongcommunication and customer serviceskills

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