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Abu Dhabi

    Head Hostess - Abu Dhabi, United Arab Emirates - One&Only Resorts

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    Description
    • She will have friendly demeanor and excellent interpersonal relationship skills to be able to relate well with guests of diverse background and status.
    • The head hostess role also involves constant communication, both verbally and otherwise with guests, therefore, her communication skill is expected to be well horned.
    • Her duties also entail resolving customer complaints amicably. She can refer complaints beyond her power to the appropriate supervisor.
    • Complete supervision of the overall service delivery in the organization is also one of her several tasks.
    • The lead hostess job also entails dressing smartly and attractively. Her dressing is meant to show off her great human personality and makes her look approachable to guests.
    • She should present herself in such a way that she will give the client very good first impression about herself and the organization she represents.
    • She will relate with guests all through their stay and also be there to interact with them if they have to wait for long.
    • She is expected to have very good understanding and knowledge of the menu and offer them to guests when they request for it.
    • She should have foreknowledge about items on the menu to be able to properly inform guests about them.

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