Student Life Advisor - Dubai - Applied Sciences GmbH

    Applied Sciences GmbH
    Applied Sciences GmbH Dubai

    6 days ago

    Description

    Your profile

    • Excellent organizational skills
    • Strong conflict resolution skills
    • Excellent written and spoken languages skills in English and Arabic
    • Ability to work in a fast-paced environment
    • Ability to work effectively in a multicultural environment
    • Excellent service skills
    • Demonstrated organizational experience in running events, such as welcome days or new student orientation
    • Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
    • 1-3 Years of Experience in the student services field or comparative field; Completion of a commercial apprenticeship; Demonstrated practical experience in service: ie hotel industry, customer-oriented administration and/or higher education

    Why us?

    • Opportunity to work with a great team in a dynamic and international environment
    • Preventive and after-care health care options
    • 30 days of vacation
    • Various online language courses and opportunities to participate in online collaboration courses.
    • Numerous campus events from the fields of art, culture, business and science
    • Opportunity to develop and implement new ideas and concept

    Your Responsibilities

    1. Student Enrollment & Records Management
      • Enroll students for new intakes and maintain accurate data.
      • Issue official student documents (enrollment letters, supporting documents, confirmations, etc.).
      • Process campus transfers from Dubai to Germany.
      • Carry out program/specialization changes with appropriate approvals.
      • Process leave of absence requests and student contract cancellations.
      • Issue and hand over student ID cards.
      • Maintain student records on CampusNet and the KHDA portal.
      • Collaborate with Student Finance, accept payments, and update payment trackers regularly.
      • Conduct quarterly checks of student finance records to ensure accuracy.
    2. Student and Academic Support & Frontline Services
      • Serve as the main point of contact for students requiring assistance and guidance.
      • Provide effective support both in-person and through multiple communication channels.
      • Manage student wellness appointments.
      • Guide students to relevant internal services (IT, finance, academic support, visa, etc.).
      • Conduct outreach to students identified at risk and provide appropriate referrals for retention.
      • Maintain updated knowledge of all support services available on campus.
      • Provide support to academics as per their requirements.
    3. Student Engagement & Campus Life
      • Plan and execute student activities such as Orientation Week, Freshers' Party, Awareness Days, and social events including vendor selection.
      • Manage and support student clubs and engagement initiatives.
      • Oversee and support the Student Council, including training of student mentors.
      • Conduct campus tours for prospective students and visitors.
      • Assist at student recruitment fairs such as GETEX.
    4. Events & External Coordination
      • Assist with planning and executing on-campus external events, ensuring manpower, administrative, IT, and logistics support.
      • Manage visitor parking validation through the DWTC portal.
      • Ensuring and submitting all required visitor documents to the DWTC security prior to internal and external events on Campus.
    5. Administrative, IT & Facilities Support
      • Coordinate campus IT requirements and work with the IT team for issue resolution.
      • Support Facilities Management with daily operational needs.
      • Monitor and restock vending machine supplies and campus office supplies.
      • Oversee housekeeping to ensure a clean and presentable campus environment.
      • Assist with onboarding new adjunct and full-time faculty.
    6. Examination Management
      • Coordinate and plan all examinations in collaboration with the Examination Office (EO) in Germany.
      • Manage the technical setup and execution of digital and on-site and/or online examinations.
      • Review examination rules and regulations.
    7. Class Scheduling & Academic Timetabling
      • Coordinate closely with the scheduling team in Germany.
      • Support timetable planning and tracking of teaching units.
      • Develop and implement room occupancy plans for all events.
      • Evaluate and improve effective use of campus space.
    8. Continuous Improvement & Reporting
      • Maintain updated knowledge of policies and procedures.
      • Provide feedback and suggestions for improving academic and student service environments.
      • Contribute to process optimization across all service areas.
    #J-18808-Ljbffr

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