- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the restaurant's sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
- Positive attitude
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Native proficiency in Russian.
- Degree in relevant area
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations
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Hostess - Russian Speaker
1 week ago
Hilton Ras al-Khaimah, United Arab EmiratesHostess - Russian Speaker · A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. · **What will I be doing ...
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Hostess - Russian Speaker
5 days ago
HILTON HOTELS Ras Al-Khaimah, United Arab EmiratesAs a Hostess, you are responsible for servingguests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience. A Hostess will also berequired to have extensive knowledge of menu offerings.Specifically, you will be responsible for performing th ...
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Hostess - Russian Speaker
6 hours ago
HILTON HOTELS Ras Al Khaimah, United Arab EmiratesAs a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performin ...
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Water Sports Office Assistant
6 days ago
Fly Fish Ras al-Khaimah, United Arab EmiratesCustomer Service Representative (Russian Speaker - Female) · *Responsibilities:* · Provide excellent customer service, assist with bookings, and resolve inquiries for beach water sports activities. · *Qualifications:* · WhatsApp · **Salary**: AED1, AED3,000.00 per month · Abilit ...
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Club Lounge Manager
3 days ago
Beehive HR Ras al-Khaimah, United Arab EmiratesWe are hiring for reputable 5 star properties in Ras Al Khaimah, UAE. · The Club Lounge is based on exclusive access only elevating the guest experience to a heightened sense of luxury. · Therefore, the correct incumbent is a critical part of its operation. We are looking for an ...
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Sales Manager
4 days ago
Hilton Ras al-Khaimah, United Arab EmiratesSales Manager - CIS Market · A Sales Manager - CIS Market analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. · **What will I be doing?** · As Sales Man ...
Hostess - Russian Speaker - Ras Al Khaimah, United Arab Emirates - Hilton
Description
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all