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Ras Al Khaimah City

    Hostess - Russian Speaker - Ras Al-Khaimah, United Arab Emirates - HILTON HOTELS

    HILTON HOTELS
    HILTON HOTELS Ras Al-Khaimah, United Arab Emirates

    5 days ago

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    Description

    As a Hostess, you are responsible for servingguests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience. A Hostess will also berequired to have extensive knowledge of menu offerings.Specifically, you will be responsible for performing the followingtasks to the highest standards:

    • Manage guest queries in a friendly,timely, and efficient manner
    • Ensure knowledgeof menu and all products
    • Follow correctreporting procedures if faced withissues
    • Practice Hilton Grooming standardsincluding uniform dress code, cleanliness and personalhygiene
    • Assists callers courteously andpromptly, taking messages as necessary which are legible andaccurate passing them on to the appropriate person withoutdelay
    • Has a good knowledge of therestaurant's sittingarrangements
    • Comply with hotel security, fireregulations and all health and safetylegislation
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