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Senior Engineer Project Interface - Abu Dhabi, United Arab Emirates - KBR
Description
The MS Engineer L2 will beresponsible for the planning, implementation and execution ofdaily/weekly/monthly tasks that ensures that all clientenvironments are well managed, supported and in line with agreedservice level metrics.
The focus willbe on SharePoint development as a SaaS solution however deepunderstand of all the Office 365 services is essential. The rolewill require in depth knowledge of Identity and Access Managementsolutions with specific reference to Azure andOKTA.
PerformanceObjectives
PO1: Risk Management
Complies to all mandated policies, laws, and auditrequirements
Operates and environmentthat is efficient, optimized, standardized, and secure with thelatest security patches and relevant access control measures inplace
PO 2: OperationalExcellence
Operates anenvironment that is reliable andstable
IncidentManagement
Service RequestManagement
CapacityManagement
AvailabilityManagement
ContinuityManagement
Life CycleManagement
PO 3: ContinualImprovements
Recommend aminimum of two improvements within are of responsibility perfinancial year
PO 4: Project
Projects are delivered ontime, within budget and meets or exceeds customer qualityexpectations.
Requirements
Qualifications,Knowledge andExperience
Bachelor s degree in information system (3+Years)
Microsoft 365 Certified:Developer Associate (3+ Years)
Microsoft Certified: Identity and Access Administrator (3+years)
OKTA Identity and AccessManagement Administrator (3+years)
EssentialCompetencies
Passion for all things SharePoint
Ability to operate independently as well as in a teamenvironment
Excellent communicationskills verbal and written
Excellentdocumentation skills
Strong clientfocus
Strong planning andorganizational skills
Perform wellunder pressure
Have a proactiveapproach Essential
SharePointDevelopment
Office 365 Administrationand Support
Identity and AccessManagement (Azure)
Identity andAccess Management (OKTA)
MicrosoftWindows Server Management and Support
AzureAdministration
Desirable
Service management solutions
Able tomanage time effectively and set prioritiesappropriately
Able to maintainprofessional demeanor under stress
Able to operate within customer standard operatingprocedures
Strong listeningskills
Python
AnsibleDesirable
Sound knowledge of systemmonitoring platforms
Python
Ansible
Familiar with on prem andcloudconcepts
SpecialRequirements
2-5+ years in a similar role within an ICT organisation provisionmanaged services
Experienced inwriting technical documentation
Benefits
Perks
Wevalue our employees at Dimension Data and have designed ourbusiness benefits to help promote employee satisfaction and overallwellbeing in the workplace. The wellbeing of our employees isimportant to us and thats why we offer a range of lifestyle andwellbeing benefits which includes flexibility in the workplace,wellness activities and initiatives, an Employee AssistanceProgramme and other great lifestyle benefits to keep you engagedand help you thrive at DimensionData.
Qualifications, Knowledge and Experience Bachelor s degree ininformation system (3+ Years) Microsoft 365 Certified: DeveloperAssociate (3+ Years) Microsoft Certified: Identity and AccessAdministrator (3+ years) OKTA Identity and Access ManagementAdministrator (3+ years) Essential Competencies Passion for allthings SharePoint Ability to operate independently as well as in ateam environment Excellent communication skills verbal and writtenExcellent documentation skills Strong client focus Strong planningand organizational skills Perform well under pressure Have aproactive approach Essential SharePoint Development Office 365Administration and Support Identity and Access Management (Azure)Identity and Access Management (OKTA) Microsoft Windows ServerManagement and Support Azure Administration Desirable Servicemanagement solutions Able to manage time effectively and setpriorities appropriately Able to maintain professional demeanorunder stress Able to operate within customer standard operatingprocedures Strong listening skills Python Ansible Desirable Soundknowledge of system monitoring platforms Python Ansible Familiarwith on prem and cloud concepts Special Requirements 2-5+ years ina similar role within an ICT organisation provision managedservices Experienced in writing technicaldocumentation