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Abu Dhabi

    Senior Engineer Project Interface - Abu Dhabi, United Arab Emirates - KBR

    KBR background
    Description

    The MS Engineer L2 will be responsible for the planning, implementation and execution of daily/weekly/monthly tasks that ensures that all client environments are well managed, supported and in line with agreed service level metrics.

    The focus will be on SharePoint development as a SaaS solution however deep understand of all the Office 365 services is essential. The role will require in depth knowledge of Identity and Access Management solutions with specific reference to Azure and OKTA.

    Performance Objectives

    PO 1: Risk Management

    Complies to all mandated policies, laws, and audit requirements

    Operates and environment that is efficient, optimized, standardized, and secure with the latest security patches and relevant access control measures in place

    PO 2: Operational Excellence

    Operates an environment that is reliable and stable

    Incident Management

    Service Request Management

    Capacity Management

    Availability Management

    Continuity Management

    Life Cycle Management

    PO 3: Continual Improvements

    Recommend a minimum of two improvements within are of responsibility per financial year

    PO 4: Project

    Projects are delivered on time, within budget and meets or exceeds customer quality expectations.



    Requirements

    Qualifications, Knowledge and Experience

    Bachelor s degree in information system (3+ Years)

    Microsoft 365 Certified: Developer Associate (3+ Years)

    Microsoft Certified: Identity and Access Administrator (3+ years)

    OKTA Identity and Access Management Administrator (3+ years)

    Essential Competencies

    Passion for all things SharePoint

    Ability to operate independently as well as in a team environment

    Excellent communication skills verbal and written

    Excellent documentation skills

    Strong client focus

    Strong planning and organizational skills

    Perform well under pressure

    Have a proactive approach Essential

    SharePoint Development

    Office 365 Administration and Support

    Identity and Access Management (Azure)

    Identity and Access Management (OKTA)

    Microsoft Windows Server Management and Support

    Azure Administration

    Desirable

    Service management solutions

    Able to manage time effectively and set priorities appropriately

    Able to maintain professional demeanor under stress

    Able to operate within customer standard operating procedures

    Strong listening skills

    Python

    Ansible Desirable

    Sound knowledge of system monitoring platforms

    Python

    Ansible

    Familiar with on prem and cloud concepts

    Special Requirements

    2-5+ years in a similar role within an ICT organisation provision managed services

    Experienced in writing technical documentation


    Benefits

    Perks

    We value our employees at Dimension Data and have designed our business benefits to help promote employee satisfaction and overall wellbeing in the workplace. The wellbeing of our employees is important to us and thats why we offer a range of lifestyle and wellbeing benefits which includes flexibility in the workplace, wellness activities and initiatives, an Employee Assistance Programme and other great lifestyle benefits to keep you engaged and help you thrive at Dimension Data.


    Qualifications, Knowledge and Experience Bachelor s degree in information system (3+ Years) Microsoft 365 Certified: Developer Associate (3+ Years) Microsoft Certified: Identity and Access Administrator (3+ years) OKTA Identity and Access Management Administrator (3+ years) Essential Competencies Passion for all things SharePoint Ability to operate independently as well as in a team environment Excellent communication skills verbal and written Excellent documentation skills Strong client focus Strong planning and organizational skills Perform well under pressure Have a proactive approach Essential SharePoint Development Office 365 Administration and Support Identity and Access Management (Azure) Identity and Access Management (OKTA) Microsoft Windows Server Management and Support Azure Administration Desirable Service management solutions Able to manage time effectively and set priorities appropriately Able to maintain professional demeanor under stress Able to operate within customer standard operating procedures Strong listening skills Python Ansible Desirable Sound knowledge of system monitoring platforms Python Ansible Familiar with on prem and cloud concepts Special Requirements 2-5+ years in a similar role within an ICT organisation provision managed services Experienced in writing technical documentation


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