- Welcome Guests on arrival and assist with their luggage.
- Oversee delivery and safe keeping of luggage, keep the luggage room in order.
- Stay current on all hotel services as well as VIP requirements and special events.
- Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity.
- Provide support to the Concierge in cases of emergency.
- Comply with all hotel security, fire regulations and Health and Safety legislation.
- Project a professional manner with an emphasis on hospitality and guest service.