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    Welcome Ambassador - Dubai, United Arab Emirates - MARRIOTT International

    Marriott International background
    Description

    Position TypeNon-Management


    PositionSummary


    Engage hotel guests toenhance the service experience through activation of all outletservices within the lobby area (e.g., Restaurant & Bar,Front Desk, Business Center, Lounge, etc.).

    Respond to guestrequests for special arrangements or services (e.g.,transportation, reservations, dry cleaning) by making arrangementsor identifying appropriate providers. Respond to special requestsfrom guests with unique needs and follow up to ensure satisfaction.

    Gather, summarize, and provide local area knowledge to informguests about the property and the surrounding area amenities,including special events and local activities.

    Contact appropriateindividual or department (e.g., Bellperson, Housekeeping, Food& Beverage Server) as necessary to resolve guest call,request, or problem.

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