- Oversee and support your dedicated intake team members throughout the prescription life cycle.
- Validate information on new patients demographics, prescription, benefit verification (MM vs PB) and assign to intake team member
- Audit the intake team's workflow per intake representative's job description
- Communicate with Operations Manager/PIC regarding referral and prescription status
- Communicate with Pre Authorization team supervisor about Pre authorization status
- Responsible for keeping staff current with payer requirements and RE Pharmacy policy and procedures related to the intake process and software
- Understands and adheres to all applicable company policies and state and federal regulations and ensures Intake staff adherence.
- Work weekly with other intake supervisors to ensure consistent adherence to processes and procedures
- Identify inefficient processes and monitor workload of staff, making recommendations to the Operations Manager/PIC
- Participate in and coordinate training for all new intake staff, review and approve timecards, assist with performance reviews and quarterly goals
- Develop comprehensive training program for intake teams in coordination with other intake supervisors
- Communicate clearly and professionally, both in written form and orally, with internal and external customers
- Follow up with patient and doctor reviews both by social media and survey
- Review reports daily to identify patient accounts that are untouched for 48 hours
- Randomly review your team's patient files for accuracy and expediency
- Provide additional training to team for uncovered weaknesses
- Randomly observe team members in all aspects of their duties
- Meet with Operations Manager/PIC and align goals weekly
- Minimum of three (3) years experience collecting referral information in the healthcare market (required)
- 3 years of experience with Speciality or Infusion Pharmacy. (preferred)
- Working knowledge of Managed Care, Commercial Insurance, Medicare and Medical insurance
- Working knowledge of Specialty Pharmacy laws and regulations
- Proficient with Microsoft Office Suite or related software
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Intake Supervisor
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Jobot Dubai, United Arab EmiratesResponsibilities · Oversee and support your dedicatedintake team members throughout the prescription lifecycle. · Validate information on new patientsdemographics, prescription, benefit verification (MM vs PB) andassign to intake team member · Audit the intaketeam's workflow per ...
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Administrative Assistant
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Prime JA Dubai, United Arab Emirates**What you will do**: · - Greet customers and offer excellent customer service from intake to release of their vehicles · - Initiates automotive services and repairs by ascertaining performance problems and services requested. Takes detailed notes about the symptoms based on cust ...
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Food Safety Auditor
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Waterpark Supervisor
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Intake Operations Coordinator
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Global Pharma Tek Dubai, United Arab EmiratesDuties · Receiveand develop referrals from allLiaisons. · Review all intakes for servicesrequested working closely withRN/LPN. · Maintain current system of trackingclients who have been admitted to the hospital and are pendinghospital discharge. · Assist in coordination ofservice ...
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Certified Nursing Assistant
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Intake Supervisor - Dubai, United Arab Emirates - Jobot
Description
Responsibilities
functions.
assessment.
Other Responsibilities
Requirements
Schedule
8 hour shift
Monday to Friday