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    Crisis Response Specialist - Dubai, United Arab Emirates - Energy Jobline

    Energy Jobline
    Energy Jobline Dubai, United Arab Emirates

    1 week ago

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    Description

    Knowledge, Skills, Abilities And Competencies

    • Advanced knowledge of mental illness and treatment.
    • Knowledge of crisis intervention and suicide prevention.
    • Ability to handle stressful and emotionally charged situations and remain calm and professional.
    • Ability to provide emotional support to clients.
    • Ability to handle confidential information with discretion.
    • Knowledge of HIPAA and ability to protect confidentiality.
    • Knowledge of intake process for the Mental Health Clinic.
    • Knowledge of the Texas Mental Health Code.
    • Advanced knowledge of crisis intervention techniques.
    • Knowledge of community resources and alternatives to State hospitalization.
    • Effective multi-tasking skills.
    • Good organizational skills.
    • Welcoming, positive behavior.
    • Ability to express self clearly and effectively, orally and in writing.
    • Effective time management skills.
    • Exceptional customer service skills, including positive attitude.
    • Cultural sensitivity.
    • Dependable attendance and punctuality.
    • Knowledge of trauma informed theories, principles and practices.
    • Flexibility and adaptability to different work environments.
    • Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR).
    • Reading and comprehending.
    • Reasoning and analyzing.
    • Ability to coordinate with various inter-agency personnel.
    • Ability to fulfill PMAB and CPR/First Aid requirements.
    • Ability to work independently.
    • Good interpersonal skills, including ability to build rapport with individuals including co-workers.
    • Ability to display comfort in interacting with individuals of diverse cultural, and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed.
    • Ability to acquire and utilize new skills as the job requires.
    • Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork.
    • Ability to maintain highly confidential information.
    • Ability to remain calm in stressful situations.
    • Ability to plan and schedule work and implement directives without constant supervision.
    • Model professionalism by appropriate dress, , ethics and work habits.
    • Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served.

    Physical Requirements

    Abilities Required:

    • Light Lifting, under 15 lbs
    • Light Carrying, under 15 lbs
    • Walking
    • Standing
    • Sitting
    • Operating office equipment
    • Operating motor vehicle
    • Ability to see
    • Hearing (with aid)
    • Ability to write
    • Ability to count
    • Ability to read
    • Ability to tell time
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