Enterprise Lead Management Executive - United Arab Emirates - Emirates Integrated Telecommunications Company

    Emirates Integrated Telecommunications Company
    Emirates Integrated Telecommunications Company United Arab Emirates

    1 week ago

    Description
    Description

    Key Accountabilities

    • Achieve target productivity and quality scores in order to meet customer experience and KPI goals.
    • Deliver against lead generation targets by using skills and knowledge of products and services to consistently identify opportunities in order to maximize sales potential through the outbound calling.
    • Pre-Process databases, filter and analyses data to classify leads based on defined criteria (e.g.: intention to purchase, company profile, opportunity size etc.)
    • Support in generating good quality of leads to ensure lower churn rates and higher customer loyalty.
    • Capture customer data (e.g.: company profile, customer interest in products and/or services, contact information etc.)
    • Prioritize leads classified and Distribute leads to sales channels. 

    Qualifications, experience, skills and competencies

    Qualifications:

    • Minimum bachelor's degree in sales/marketing or a related field. Degree in business or IT an advantage.

    Experience:

    • 5 - 8 years in a similar/relevant role with minimum 3 years of experience in sales preferably in IT or Telecoms.
    • Understanding and experience of sales management role in Telecommunication industry preferably in mass and SME market sector
    • Good understanding of Mobile and Fixed services
    • Good understanding of driving sales through partners

    Skills

    • Specific experience in directly setting up third party channel partnerships within the virtual network operators (VNO), system integrators (SI), network integrators (NI), value added resellers (VAR) & voice integrators (VI)
    • Knowledge of the VNO, SI, NI & VAR base
    • Detailed understanding and experience of channel sales process & implementing channel programs.
    • Ability to network within a customer organization to identify key influencers and decision makers demonstrable experience selling complex IT/telecoms solutions through an indirect model solid understanding of IP and Telecoms Industry

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