Membership Coordinator - Dubai, United Arab Emirates - Lals Group

Lals Group

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Qualifications and experience required:

Minimum 1year experience working as sales representative and/or receptionist with financial or other related goals/targets.
Proven positive track record at previous organizations.
Must be willing to work extensive hours to achieve goals if required.
Excellent communication and customer service skills.
Experience working in organization with direct reporting line to unit manager or department supervisor.

Job Duties and Responsibilities:

Follows all front desk systems and procedures: Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, guest passes, New Member Registration and processing, Personal Training,and other financial transaction processing,
Uses the Communication Tool at the front desk and record all matters related to operations, shift handover.
Directs and controls all gym walkthroughs.
Uses the Maintenance Log to report all maintenance matters that are reported to him/her.
Records all in "Lost and Found" items and storage thereof.
Communicates with Club Manager regarding ways to improve front desk operations.
Assures shift handover and takeover is done currently including cash register drawer counts and shift reports.
Stands in and support, handle sales for Shop retail, concessions, nutrition, and other item stocks.
Provides high level of service in all segments of operations to existing clients /members, but also, for potential members/clients (prospects).