Customer Service Manager - Dubai, United Arab Emirates - Quest Search and Selection

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Ref:
JO | Negotiable | Location:Dubai, United Arab Emirates | Added:05/06/23


Requirements:


  • Maximize product value and provide a worldclass customer experience
  • Onboarding and training for new and existing clients
  • Establish a trusted strategic relationship with clients, and drive platform usage
  • Work crossfunctionally with account managers and content teams to deliver outstanding support and develop business growth opportunities

Skills Required:

  • Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention
  • Experience working with crossfunctional teams (e.g., Sales, Product, Marketing)
  • Bachelor's degree & 3+ years of relevant experience
  • Proven experience in managing a client portfolio and working towards a customer journey
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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