- Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
- Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
- Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
- Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
- Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
- Respond to queries positively.
- Develop guest preference records and guest history.
- Follow through all endorsements at the concierge and ensure completion.
- Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
- Be transparent and responsible on matters involving finances.
- Maintain absolute integrity and trustworthiness in the team.
- Promote and follow a safe work environment.
- Promote and lead a service driven, results driven work environment.
- Follow departmental SOP's (Standard Operating Procedures) including all safety policies.
- Other duties as assigned.
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skills.
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Fluency in English, secondary language preferred.
- Minimum of 1 year previous experience in a customer service industry.
- Must have the ability to handle a multitude of tasks and Guest requests.
- Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
- Knowledge of Micros-Fidelio Property Management System an asset.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
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Russian Speaker
1 week ago
Darina Holidays Dubai, United Arab Emirates**RUSSIAN SPEAKER - HOTEL RESERVATION OFFICER** · **JOB RESPONSIBILITIES** · **Handling hotel reservation requests for FIT's & Groups ( Leisure, Corporate & MICE) from all themarkets,. Assisting with tailor-made booking requests and inquiriesincluding hotel accommodation, tours, ...
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Russian Speaker
6 days ago
Synergy University Dubai Dubai, United Arab EmiratesSynergy University Dubai - Project manager position · - To take responsibility for all projects which are coming from the management · - Organizing events for University · **Language**: · - English (required) · - Russian (preferred) · **Experience**: · - Project: 1 year (preferre ...
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Russian Speaker
1 day ago
Synergy Advisory Dubai, United Arab Emirates1. Answers to students' questions in messengers and over cellular communication. · 2. Support of students at all stages of their studies, assistance in solving their problems. · 3. Organization of transfer for students. · 4. Selection of housing according to the student's budget. ...
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Russian Speaker
6 days ago
Synergy Advisory Dubai, United Arab EmiratesAccountant position for a local company in Dubai · - _ · 1) 1C knowledge is mandatory · 2) Accountant duties include: · - Preparing monthly and annual accounts · - Corporate document maintenance · - Projecting cost calculations · - Processing employee expenses · - Costing for pro ...
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Russian Speaker
3 days ago
Symbol Real Estate Dubai, United Arab EmiratesResponsibilities: · - Stage and show living spaces · - Advertise and market living spaces · - Finds and reaches out to new prospects · - Discover clients' criteria and find living spaces that fit their criteria · - Negotiate living space, rent, and close deal with client · - Upda ...
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Russian Speaker
1 day ago
Synergy Advisory Dubai, United Arab Emirates1. Advising applicants on the issues of paperwork. · 2. Collecting required documents from applicants. · 3. Creating applicant cards and updating information in the database. · 4. Registration of personal files. · 5. Work in 1C CIS "AKADA", Bitrix24. · **Job Types**: Full-time, P ...
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Receptionist (Russian Speaker)
1 week ago
Vilafortuny Dubai, United Arab Emirates**Responsibilities**: · - Russian Speaker (required) · - Serves visitors by greeting, welcoming, and directing them appropriately. · - Notifies company personnel of visitor arrival. · - Maintains security and telecommunications system. · - Informs visitors by answering or referri ...
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Receptionist - Russian Speaker
5 days ago
Jumeirah Clinic Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a Receptionist · - Russian Speaker, 2 years experience in the same position with hospitality, retail or healthcare background · - preferably in UAE, with experience in cross selling and upselling. Presentable, smart, can work u ...
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Dentist - Russian Speaker
1 day ago
Lauren Jose Dubai, United Arab EmiratesWe are currently recruiting for a qualified and DHA registered General Dentist for a private dental clinic in Dubai. · If you would like to work in modern clinics and experience a totally new environment & country then send us your CV today. · Location: Marina Branch, Dubai. · Mi ...
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Receptionist - Russian Speaker
4 days ago
Jumeirah Clinic Dubai, United Arab EmiratesA leading healthcare in UAE is currently looking for a Receptionist · - Russian Speaker, 2 years experience in the same position with hospitality, retail or healthcare background · - preferably in UAE, with experience in cross selling and upselling. Presentable, smart, can work u ...
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Administrator (Russian Speaker)
6 days ago
Precott Real Estate Development LLC Dubai, United Arab EmiratesDuties & Responsibilities: · - Book meeting rooms, arrange conference calls, take messages and minutes during meetings · - Prepare and distribute correspondence, memos and forms · - Develop and maintain a filing system · - Manage database entry and client files · - Make travel ar ...
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Receptionist - Russian Speaker
1 day ago
Lauren Jose Dubai, United Arab EmiratesWe are hiring for a well known high-end Aesthetics clinic in Jumeirah. They are looking to add to their current customer service team and therefore the individual they are looking to hire needs to be presentable, well organized and pro-active. · - Salary: 4000 AED to 6000 AED · - ...
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Telesales(Russian Speaker)
1 week ago
damac Dubai, United Arab Emirates**Responsibilities**: · **(RUSSIAN, TURKISH,GERMAN AND HEBREW SPEAKERS ONLY)** · - Proactively approach potential customers to deliver new recurring product sales. · - Conduct cold desk research and make calls to generate and close sales opportunities. · - Keep up-to-date with pr ...
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Receptionist - Russian Speaker
1 day ago
Caliberly Dubai, United Arab EmiratesJob Details · Employment Type · full_time · Industry · Management Consultancy / Services · Salary · AED · Location · Dubai, United Arab Emirates · Date Posted · November 1, 2023 · About the Job · **Qualifications**: · - High school diploma or equivalent. · - Proven experience in ...
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Accountant - Russian Speaker
1 day ago
Make Fortune Business Solutions Dubai, United Arab Emirates**Responsibilities**: · - Performing daily financial tasks like: · - Preparing estimates and tax invoices according to the request made by · salespersons. · - Filing the document in the proper folder. · - Record bank transactions related to invoices. · - Handling communications w ...
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Videographer (Russian Speaker)
2 days ago
Stonetree Group Dubai, United Arab Emirates**What are we doing?** · Stone Tree Group provides a full range of high-quality services in Dubai. With 6 years of experience and professional approach to every client, we provide a variety of apartments ranging from standard to luxury. · **Stone Tree Group** deliver a full cycle ...
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Lawyer (Russian Speaker)
1 day ago
Nathan & Nathan HR Dubai, United Arab Emirates**About the client** · Our client is ranked as one of the best 50 restaurants in the world, taking this year 15th place and setting a record for domestic gastronomy. Our client is the only Russian restaurant that has taken place in the upper half of the international rating for 4 ...
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Female Russian Speaker
6 days ago
Casa Shamuzzi Dubai, United Arab EmiratesWe are looking for a hardworking and responsible Executive Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner to the CEO. You will work on a one-to-one basis on a variety of tasks related to the working and pers ...
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Waitress Russian Speaker
1 day ago
Sul Me Restaurant LLC Dubai, United Arab EmiratesGreeting guests and taking drink and food orders · - Staying attentive to the needs of guests in the dining area · - Delivering food from the kitchen to the guests · - Ensuring the food order is made correctly by kitchen staff and looks presentable for guests · - Following health ...
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Hostess - Russian Speaker
2 days ago
AccorHotel Dubai, United Arab Emirates**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
Concierge Agent Russian Speaker - Dubai, United Arab Emirates - Accor- North & Central America
Description
Qualifications