Customer Service Representative Call Centre - Abu Dhabi

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance and contact centre leadership. · ...

Managing the patient experience is a key responsibility of this role. The call centre executive must maintain excellent telephone etiquette and professionalism while attending to patient calls. · ...

Provide excellent customer service and support through phone calls, emails and chat. · High school diploma or equivalent (Diploma preferred) · Previous customer service/call center experience is a plus · Good communication skills in English and Arabic · ...

The Call Centre Executive is responsible for handling patient inquiries, · appointment bookings,follow-ups,and providing accurate information about the clinic/hospital's services.Handle incoming calls WhatsApp messages and email inquiries professionally and promptly. · Schedule r ...

++Answer calls politely and respond to emails Provide information about the company's products or services and create interest in the offer Identify customer inquiries, complaints, concerns, and overall needs Research required information using available resources Route calls to ...

Maintaining the duty change as per the unit protocol. Responsible for managing patient experience while attending to calls. · ...

The Call Center Agent/Receptionist is responsible for handling inbound and outbound calls. This role requires excellent communication skills, professionalism, and the ability to maintain a positive customer experience. · ...

Answer calls politely and respond to emails. Provide information about the company's products or services and create interest in the offer. · ...

Managing patient calls maintaining excellent telephone etiquette professionalism attending to patient needs maintaining departmental KPIs liaising with supervisor HOD improving KPIs patient experience. · ...

+Job summary · Representative answer inbound calls and provide accurate service information. · +ResponsibilitiesAnswer inbound calls and provide accurate service and product information. · Resolve customer complaints within defined authority limits. · ...

The customer service representative will answer inbound calls, provide product information, resolve complaints and meet service standards. · ...

Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you will play a crucial role in expanding our patient base and promoting the ...

This is a customer service representative role in a call centre where you will be at the frontline of shaping customer experience for the UAE s largest bank. · Answer inbound calls and provide accurate service and product information in line with FAB quality standards. · Resolve ...

Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you will play a crucial role in expanding our patient base and promoting the ...

We are looking for an individual with strong call center experience and exceptional customer-handling skills, capable of representing our brand with clarity, confidence and precision. · ...

Closing Date: Number of positions: 1 Recruiter name: Reem Mansoor Reference number: 67091 Workplace Type: Mediclinic Corporate Office Abu Dhabi | Abu Dhabi | United Arab Emirates MAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple chan ...

This is a Customer Service Executive role that requires attending to customer queries and resolving issues. · ...

This is a full-time on-site role for a Receptionist at True Smile Dental Centre in Abu Dhabi. · We are looking for someone who can handle daily front office responsibilities including welcoming patients managing appointments answering phone calls and inquiries and maintaining an ...

Attend to customer queries regarding products services and billing identify and resolve customer issues by analysing complaints and determining effective solutions process adjustments corrections or escalations as required assist customers across all FAB Personal Banking Channels ...

This is a Customer Service Executive role that involves handling customer queries and issues through various channels. · ...