Customer Service Representative Call Centre - Abu Dhabi

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opport ...

Provide excellent customer service and support through phone calls, emails and chat. · High school diploma or equivalent (Diploma preferred) · Previous customer service/call center experience is a plus · Good communication skills in English and Arabic · ...

DescriptionManaging the Patient Experience. · Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls. · Maintaining departmental KPI's. · Liaising with the supervisor and the HOD to improve KPI's and overall patient expe ...

The Call Centre Executive is responsible for handling patient inquiries, · appointment bookings,follow-ups,and providing accurate information about the clinic/hospital's services.Handle incoming calls WhatsApp messages and email inquiries professionally and promptly. · Schedule r ...

Key Responsibilities · Manage inbound and outbound calls professionally · Assist customers/patients with inquiries, appointments, and service requests · Provide accurate information and ensure positive customer experience · Maintain call logs and follow internal procedures · Requ ...

++Answer calls politely and respond to emails Provide information about the company's products or services and create interest in the offer Identify customer inquiries, complaints, concerns, and overall needs Research required information using available resources Route calls to ...

Maintaining the duty change as per the unit protocol. Responsible for managing patient experience while attending to calls. · ...

Answer calls politely and respond to emails. Provide information about the company's products or services and create interest in the offer. · ...

The Call Center Agent/Receptionist (for Ladies' Salon) is responsible for handling inbound and outbound calls, assisting clients with booking appointments, providing information about salon/spa services, addressing customer inquiries and concerns, and managing staff transportatio ...

Managing patient calls maintaining excellent telephone etiquette professionalism attending to patient needs maintaining departmental KPIs liaising with supervisor HOD improving KPIs patient experience. · ...

This is a customer service representative role in a call centre where you will be at the frontline of shaping customer experience for the UAE s largest bank. · Answer inbound calls and provide accurate service and product information in line with FAB quality standards. · Resolve ...

+Job summary · Representative answer inbound calls and provide accurate service information. · +ResponsibilitiesAnswer inbound calls and provide accurate service and product information. · Resolve customer complaints within defined authority limits. · ...

Answer inbound calls and provide accurate service and product information in line with FAB quality standards. · Resolve customer complaints within defined authority limits and escalate when necessary. · ...

· Job Title: Call Centre and Leads Management Specialist · Job Summary: Your primary responsibility will be to convert the leads generated by the marketing team into satisfied patients. Through effective communication, relationship-building, and exceptional customer service, you ...

Closing date: 04/03/2026 · Number of positions: 1 · Recruiter name: Reem Mansoor · Reference number: 67639 · Mediclinic Corporate Office Abu Dhabi | Abu Dhabi | United Arab Emirates · MAIN PURPOSE OF JOB · To clearly communicate with and provide assistance to patients through mul ...

Closing Date: Number of positions: 1 Recruiter name: Reem Mansoor Reference number: 67091 Workplace Type: Mediclinic Corporate Office Abu Dhabi | Abu Dhabi | United Arab Emirates MAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple chan ...

This is a Customer Service Executive role that requires attending to customer queries and resolving issues. · ...

This is a full-time on-site role for a Receptionist at True Smile Dental Centre in Abu Dhabi. · We are looking for someone who can handle daily front office responsibilities including welcoming patients managing appointments answering phone calls and inquiries and maintaining an ...

Attend to customer queries regarding products services and billing identify and resolve customer issues by analysing complaints and determining effective solutions process adjustments corrections or escalations as required assist customers across all FAB Personal Banking Channels ...

The Contact Centre Operations Manager will oversee daily operations and ensure smooth functioning of the contact centre. · ...