- Lead a comprehensive strategyaimed at achieving optimal onboard quality and supplier performanceacross various metrics for food safety, halal and qualitycompliance, best practices standards as well as onboard andsupplier audit programs.
- Lead and developquality standards including but not limited to audit procedures,food safety, halal compliance, training, trials, compliance, andmonitoring.
- Responsible for all ongoing onboardfood safety, halal compliance programs as well as supplier auditsand benchmarking to ensure the quality ofproducts.
- Ensuring quality assurance of alltraining content, driving consistency in training delivery,managing compliance registry, and monitoring the Halalcertification register for third-party service providers. Thisincludes ensuring key stakeholders receive relevant and up-to-datetraining.
- Lead the food safety and Halalcompliance assurance programs to ensure ongoing verification ofgood manufacturing and operational practice. Ensure adequatemicrobiological sampling program is designed and maintained withtimely feedback and corrective actionsimplemented.
- Oversee the relevant softwaresystem and other relevant tools and systems including cateringschedule, crew complaints, menu planning, galley load planning,quality assurance (compliance & audit) invoicing andinventory management. With the objective is to ensure food safety.Acting on complaints regarding food safety and supporting theinvestigation process.
- Degreeor Honours (12+3 orequivalent)
- In-FlightService.In-flight Catering: 12+ Years
- Relevantexperience in the areas of Airline Guest Experience, in-flightcatering, and productdesign
- Understanding of airlineregulatory environment, international politics, andrestrictions.
- Broad understanding of airlineplanning and operations.
- Experience of managing3rd party supplier contracts and service-levelagreements
- Delivery of large cross-functionalprojects across several stakeholders and departments with a keyfocus on customer experience.
- Profoundknowledge of finance and accounting in the aviation cateringindustry
- Strong personal values and principleswith accountability and transparency
- Strongpolitical and international affairsknowledge
- Strong entrepreneurial and strategicthinking, as well as excellent analyticalskills
- Excellent communicationskills
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Vice President Audit and Quality Control - Dubai, United Arab Emirates - Emirates
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