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    Waiter/Waitress - Dubai, United Arab Emirates - Palazzo Versace Dubai

    Palazzo Versace Dubai
    Palazzo Versace Dubai Dubai, United Arab Emirates

    1 week ago

    Default job background
    Full time
    Description
    Job Summary

    Main Duties/Responsibilities:
    • Ensure guests live the 'Ultimate Experience'.
    • Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
    • Handle guest complaints according to policy.
    • Ensure room/restaurant set up is according to set standard.
    • Develop and maintain an elegantly appointed environment, with superior colleagues, dedicated to an attentive, distinctive experience for all dining periods.
    • Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.
    • Ensure the correct and consistent service techniques for various meal periods is done.
    • Anticipate, in advance, all materials and supplies and assure their availability.
    • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
    • Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
    • Promote good public relations and handle complaints or concerns of guests.
    • Utilize the computer system in ringing, printing and closing checks as well as shift reports.
    • Respond properly in any hotel emergency or safety situation.
    • Identify guest preferences and communicate with the teams.

    CANDIDATE PROFILE
    • High school Diploma/Hotel School Degree.
    • 2 years minimum in a similar role in a 5 * international environment
    • Up-selling skills training, HACCP.
    • Knowledge of Micros system
    • Excellent spoken and written English
    • Experience working in a multi cultural environment.
    • Organized and well planned.
    • Able to work with speed and efficiency throughout maintaining positive attitude.
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