- Revenue and Contribution:Contribute to achieving Service Labor and Total Service Revenuetargets.
- Product Knowledge: Possess adequateknowledge of Ingersoll-Rand pneumatic Tools, Hoists, and Winches,with a focus on troubleshooting Air Winches. Demonstrateproficiency in the mechanical aspects of theproducts.
- On-Site Work: Be prepared to work onend users' sites and in fieldsettings.
- Service & Team Support:Embrace a positive attitude and actively collaborate with the team,serving as a key team member. Assist in service-related tasks andexcel in report generation with strong English communicationskills.
- Customer Care: Commit to delivering thehighest level of customer care and aim to achieve CustomerSatisfaction Index (CSI) objectives for serviceoperations.
- ComprehensiveProduct Knowledge: Possess in-depth knowledge of various industrialproducts, with exceptional troubleshooting skills, particularly inAir Winches, Air Tuggers, Man Riders, Hoists, BOP Hoists, andrelated equipment.
- Strong Communication Skills:Effective communication in English is essential for interactionwith team members, clients, and reporting.
- UAEDriving License (Advantageous): Having a UAE driving license is aplus, facilitating mobility and fieldwork.
- TeamPlayer: Excel in teamwork, actively collaborate with colleagues,and contribute to a harmonious workenvironment.
- Continuous Self-Improvement:Maintain a commitment to ongoing learning and skill enhancement inthe ever-evolving field of industrial products andservices.
- Self-Motivated: Display a proactiveand self-driven approach, taking individual initiative to solveproblems and meet objectives.
- Customer-ServiceOriented: Prioritize customer satisfaction, demonstrating acustomer-focused approach in all serviceactivities.
- Positive Attitude: Maintain apositive and professional attitude, promoting a constructive workatmosphere.
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Technician - Winch Hoist - Dubai, United Arab Emirates - Al-Futtaim Automotive
Description
Required skills to besuccessful:
