Hostess - Abu Dhabi, United Arab Emirates - Miss J Cafe
1 week ago
Description
Responsible for making customers/guests feel welcome and totally satisfied. Take orders and serve food and beverages. Identify issues and take appropriate corrective actions.Responsibilities
- Welcome customers/guests, take/serve orders, answer queries, help them identify and select products, providing advice and/or recommendations in a sensitive manner.
- Achieve total customer satisfaction.
- Possess indepth knowledge of Miss J Cafe's product lineup.
- Perform basic administrative tasks including shop opening and closing activities.
- Upsell and crosssell in an appropriate manner.
- Arrange table settings and ensure excellent hygiene at all times.
- Ensure that all product displays adhere to shelflife standards.
- Check products for quality and appearance.
- Handle POS and cashier activities including preparing checks and collecting payments from customers, and operating scanners, scales, cash registers, and other electronics.
- Provide a receipt to every Customer.
- Balance the cash register and generate reports for credit and debit sales, process refunds and exchanges, and resolve complaints.
- Package/wrap purchases to ensure safe transport.
- Plan displays (including tags and arrangements) and orders.
- Adhere to uniform/personal hygiene standards, all relevant health department rules/regulations, and all customer service guidelines.
Qualifications
- Minimum 2 years' experience as a Waitress in a reputed, fastpaced F&B environment, including handling cash and POS systems.
- High school diploma; food safety training will be considered a plus.
- Strong team player.
- Critical thinker and problemsolver.
- Good time management skills.
- Great interpersonal and communication skills.
- Physically able to stand for long periods of time.
Salary:
AED2, AED2,100.00 per month
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