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Corporate Services Officer
2 days ago
720 Transform Consulting Ajman, United Arab Emirates**This job is based in Dubai** · **The client is looking for Arabic speaking talent who is experienced in guiding customers on Company set up and related activities.** · **Salary**: AED6, AED7,000.00 per month · **Experience**: · - Company set up in Free Zone: 3 years (required) ...
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Customer Service Officer
4 days ago
Talent Pal Dubai, United Arab Emiratesحول مستشفى جامعة فقيه · يوفر مستشفى جامعة فقيه أفضل النتائج الممكنة لمرضاه من خلال التكنولوجيا الذكية والقوة الأكاديمية. يعتمد المستشفى على نموذج رعاية صحية متكاملة ، ويقدم لك تراثًا يمتد لأكثر من أربعة عقود من الرعاية التي تتميز بها مجموعة Fakeeh Care المشهورة والمقرها في المملك ...
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Student Services Officer
4 days ago
Exeed College Sharjah, United Arab EmiratesWe are looking for staff to fill in the following full time position in our College: · **Student Services Officer** · Are you an open-minded, enthusiastic individual with a passion for helping others? Are you looking for an opportunity to use your enthusiasm, energy and ideas to ...
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Officer- Customer Service
1 day ago
bankfab Sharjah, United Arab EmiratesFull-time · - Sub Division: FAB Islamic Finance and NHL · - Division: Consumer Banking Group - UAE · **Company Description**: · - First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a uniqu ...
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Customer Service Officer
1 week ago
AQCA Sharjah, United Arab EmiratesWe are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in ...
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Customer Service Officer
3 days ago
VFS Global Dubai, United Arab EmiratesWe are seeking highly motivated Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors. · **Job Location: Dubai & Sharjah (6 months contract)** · **Key Respon ...
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Customer Service Officer
4 days ago
Oxygen Global Dubai, United Arab EmiratesWe are a reputed Fintech Company looking for 3 MONTHS CONTRACTUAL position for Customer Service Officer (Native ARABIC speakers with English knowledge as well ) · **Requirements**: · 3) Only immediate joiners please. · Job Location - Dubai · **Salary**: AED / month. · **Job Type* ...
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Guest Services Officer
1 week ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Communication Centre within the Rooms Division. · **Qualifications**: · I ...
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Guest Service Officer
1 week ago
Ascott Dubai, United Arab EmiratesAbout Us · When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for indi ...
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Customer Services Officer
1 day ago
Fakeeh University Hospital Dubai, United Arab EmiratesAbout Fakeeh University Hospital · Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate ca ...
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Customer Service Officer
1 week ago
Kcal Healthy Fast Food Dubai, United Arab Emirates**Purpose of the role**: · The Client Account (Customer Service) Officer is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service. · **Key Areas of Responsibilities**: · - Provide help and advice to customers about Kcal's ...
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Customer Service Officer
1 week ago
Zurich Insurance Group Dubai, United Arab EmiratesCustomer Service Officer (UAE National) · **Job Summary** · Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and glob ...
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Guest Service Officer
1 week ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Room Reservations within the Rooms Division. · **Qualifications**: · Dipl ...
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Guest Services Officer
5 days ago
Hyatt Regency Dubai Dubai, United Arab EmiratesSummary · - Responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. · - Have a thorough understanding and knowledg ...
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Office Services Representative
1 day ago
AJC International Dubai, United Arab Emirates**Description**: · ***Qualification and Education Requirements** · - Strong customer service skills · - Organized and detail oriented · - Ability to multi-task & prioritize in a fast-paced environment · - Friendly, outgoing team player, with a positive attitude · - Ability to thi ...
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Client Service Officer
25 minutes ago
Aives Australia Dubai, United Arab EmiratesThe Exclusive Australian Immigration Consultant is looking for a smart and experienced Client Service Officer to help our clients with their immigration requirements. You should be able to communicate with clients and guide them with the required immigration procedures. · **Salar ...
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Customer Service Officer
25 minutes ago
Alshaya Dubai, United Arab Emirates**Job no**: · **Location**: UAE · Dubai Head Office · **Customer Service** · Customer Service currently operates in ten countries across the Middle East and North Africa and works closely with colleagues in Russia, Turkey and Central Eastern Europe to help build consistent custo ...
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Guest Services Officer
27 minutes ago
SOFITEL Dubai, United Arab EmiratesCompany Description · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that d ...
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Customer Service Officer
5 days ago
Fakeeh University Hospital Dubai, United Arab EmiratesAbout Fakeeh University Hospital · Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate ca ...
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Guest Service Officer
2 days ago
AccorHotel Dubai, United Arab Emirates**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
Customer Service Officer - Ajman, United Arab Emirates - MAJID AL FUTTAIM
Description
Maintain up to date knowledge of the AMBU operating assets (shopping centre's) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.
Display a high level of personal grooming and perform duties in official attire at the workplace in accordance with the company's established grooming / professional attire standards to promote Majid Al Futtaim Properties' image.
Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties as assigned.
Ensure to maintain a positive, polite, and professional attitude all the times for serving each customer in order to create an unforgettable customer experience.
Handle and resolve all customer complaints received in accordance with the established Customer Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed SLA.
This includes all complaints received - in-person/online/digital/call centre. Escalate necessary customer complaints to the Customer Service team leader/Supervisor or relevant stakeholders for resolution.Have a professional relationship with tenants and retails, to ensure smooth operation and solving all complaints received from customers.
Also coordinate with tenants to escalate all related issues with right stake holders including security, maintenance, and other concerned departments.
Responsible for maintaining accurate inventory levels and strictly following all related AMBU Finance procedures. Ensure that any discrepancies e.g.faulty equipment or any supplies that are running low is immediately report to Customer Service Supervisor/ Team Leader for resolution / replenishment.
Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.
Assist the Shopping Malls customers in performing the necessary procedures for services like car cleaning and valet services, gift wrapping, stroller rental, wheelchair, gift card sales, loyalty program, etc.
In-addition facilitate the customers in the event of Lost and Found function e.g. personal items, lost children etc.Ensure that all Lost and Found formalities are fully complied with the established Customer Service policies and procedures and well communicated to tenants/ customers.
Ensure that the assigned Shopping Malls always "looks its best" in terms of cleanliness and report any problems or concerns immediately to the Customer Service Supervisor/Team Leader for a timely resolution.