Analyst WFM Reporting - Dubai, Dubai

Support management and delivery of functional plans for Workforce Operations department across client site/s. · Implement timely solutions for staff shortages. · Escalar challenges to Management. · ...

Owns the engineering and technical delivery of WFM platforms and integrations supporting the end-to-end sourcing lifecycle. Architect, build, and maintain production-grade services automations data pipelines that reduce cycle time improve candidate signal quality harden reliabili ...

The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, · and cost targets are achieved across all Lines of Business (LOBs), channels, · and ...

The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, · and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, · and cost targets are achieved across all Lines of Business (LOBs), channels, and ...

The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling and workforce optimization to achieve Service Level Agreements (SLAs), operational efficiency and cost targets across all Lines of Business (LOBs), channels and sites. · Bachelors Degree in Business ...

The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of Business (LOBs), channels, · and s ...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. · ...

The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs), sites, and languages. · Diploma in Business Administration or related field. · ...

++The Kronos Developer will be responsible for system development & configuration, design, configure, and customize Kronos Workforce Central or UKG Dimensions modules (Timekeeping, Attendance, Scheduling). · ...

Analyze and maintain all Client Service Level Agreements; maximize revenue generation to reach long and short term financial projects. · Selecting, training, developing, and managing performance of direct reports and their associates; · Manage and review operational reports (Atte ...

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+Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed to maximize revenue generation and reach long and short term financial projects. · +Associate's Degree in related field with more than seven years of experience (with at least three y ...

Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed. · ...

About Concentrix designs and manages human-centric customer experiences in today's digital world. · Analyze and maintain all Client Service Level Agreements; · Selecting, training, developing, and managing performance of direct reports and their associates; · Manage and review op ...

Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention. · ...

We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. · ...

The Contact Center Implementation Specialist is responsible for the end-to-end implementation, configuration, and deployment of contact center solutions for enterprise customers. · Responsibilities · Implement and configure contact center solutions including ACD, IVR, CTI, Omnich ...

Job summary: We are looking for an Assistant Manager for our prestigious client who is a prominent destination known for its distinct setting and broad range of hospitality and leisure offerings. You will be responsible for turning data into insights that drive the Contact Centre ...

The WFM Assistant Manager will own the engineering and technical delivery of WFM platforms supporting end-to-end sourcing lifecycle. · Automate repetitive tasks. · Maintain data pipelines & dashboards. · ...

This position is responsible for coaching and supervising a group of Team Leaders to ensure Client Service Level Agreement and financial expectations are achieved.Analyze and maintain all Client Service Level Agreements; · ...