Head Bartender - Al Ain, United Arab Emirates - Rotana Hotels & Resorts

Description

• Perform all necessary tasks toservice beverages according to the standard of performance manualof the hotel
• Conduct weekly training sessionson beverage pouring practice, cocktail mixing, bottle flaring andup-selling
• Achieve total guest satisfaction andorganizational profitability through effective utilization of allresources
• Work towards the timely set up of thebar areas and the completion of all mise en place works, in linewith the opening hours
• Delight the guest byoffering trend setting and innovative products and services,contribute to sales activities and assist in maximizingrevenue
• Prepare Store requisitions and Barrequisitions
• Handle guest complaints directlyor refer them to the Bar Manager
• Extend promptservices to all guests and treat guests and colleagues in acourteous manner