Head Bartender - Al Ain, United Arab Emirates - Rotana Hotels & Resorts

Description

• Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
• Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
• Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours
• Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue
• Prepare Store requisitions and Bar requisitions
• Handle guest complaints directly or refer them to the Bar Manager
• Extend prompt services to all guests and treat guests and colleagues in a courteous manner