Commis Waiter - Abu Dhabi, United Arab Emirates - LPM - Abu Dhabi

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
To treat all your colleagues and guests as you will treat your family and friends.

  • Greet all your colleagues when you arrive before starting your duties.
  • Always be punctual, wearing the correct uniform respecting the grooming standards.
  • Be smiley, friendly and respectful with all our guests and your colleagues.
  • Always ensure to provide the full LPM experience to all our guests.
  • Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests.
  • Seize every opportunity to develop your own skills/knowledge and share it with others.
  • Create a positive and openminded environment for all.
  • Support and help your colleagues, always work as a team.
  • Stay honest, authentic and always seek to go to the extra mile.
  • Embrace and respect all cultural differences
    COMMUNICATION
  • To attend bidaily team briefing actively.
  • To efficiently communicate and report to relevant supervisors and coworkers in a transparent way.

GUEST RELATIONS

  • To handle all guest complaints in a friendly and effective way, if escalated, to report to upper management.
  • To recognize guest preferences and anticipate them.

OPERATIONS

  • To always act and perform accordingly to LPM standards.
  • To have a good knowledge of the menu, wine list, digestive and bar list of LPM.
  • To be able to provide the best possible service to all our guests while interacting in a friendly and welcoming manner.
  • To be able to recognize our regulars and their preferences.
  • To always ensure an excellent guest experience.
  • To successfully follow daily duties and role responsibilities.
  • To respond quickly and positively to changes within your job role, showing flexibility.
  • To recognize guest preferences and anticipate them.

INDFOH

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