Male Receptionist - Abu Dhabi, United Arab Emirates - Al Nahiya Group

Description

• Greet visitors upon arrival with a friendly and welcoming attitude.
  
• Provide information about the tourist attraction, including exhibits, events, and any special promotions.
  
• Assist guests with ticket purchases, reservations, and any other inquiries
  
• Manage incoming calls and emails professionally, directing inquiries to the appropriate departments.
  
• Provide accurate information regarding opening hours, admission fees, and general attraction details.
  
• Maintain a tidy and organized reception area.
  
• Handle cash transactions, issue receipts, and reconcile daily cash reports.
  
• Assist in managing reservations and coordinating group visits.
  
• Resolve customer concerns or escalate issues to the appropriate supervisor.
  
• Collect and document visitor feedback to help improve the overall guest experience.
  
• Communicate effectively with other departments to ensure seamless coordination of activities.
  
• Assist in promoting and coordinating special events or promotions.
  
• Monitor the entrance area to ensure the security of the attraction.
  
• Follow established protocols for emergency situations and report any incidents promptly.
  

Requirements

• Diploma or bachelor's degree in a suitable field
  
• Prior, proven experience as a receptionist or in related field preferred
  
• Must have Good written and verbal communication skills in English & Arabic, plus any other language
  
• Strong organizational abilities and attention to detail.x
  
• Proficiency in using basic computer software and office equipment.
  
• Ability to work a flexible schedule, including weekends and holidays.