Relationship Manager - Dubai, United Arab Emirates - Emirates Islamic Bank

    Emirates Islamic Bank
    Emirates Islamic Bank Dubai, United Arab Emirates

    2 days ago

    Description
    Description

    1. Acquire New-To-Bank (NTB) SME clients and drive growth in high‑value deposit relationships to achieve NNM and liability targets.
    2. Manage and grow a profitable SME portfolio through effective relationship building, regular client engagement, and cross‑selling of banking products.
    3. Conduct periodic portfolio reviews, ensure updated KYC, and maintain full compliance with internal policies and regulatory requirements.
    4. Identify and mitigate potential portfolio risks by monitoring account performance and recognizing early warning indicators.
    5. Stay updated with market trends, competitor offerings, and product developments to identify new business opportunities.
    6. Resolve customer queries and complaints promptly, ensuring superior service standards and customer satisfaction.
    7. Support and guide RMs/ROs/CSRs in the absence of the Unit Head, ensuring smooth operations and achievement of business goals.
    8. Conduct customer visits, credit reviews, and documentation checks to maintain accuracy, compliance, and business quality.
    9. Collaborate with internal audit, risk, and compliance teams to address gaps and ensure policy adherence.
    10. Contribute to process improvements, product enhancement ideas, and sales campaign initiatives, while continuously developing personal skills.

    What we offer you:

     

    • Competitive salary package
    • Strong emphasis on work-life balance and wellbeing across the bank
    • World-class Learning & Development platform and career development
    • Generous annual leave entitlement and Private Healthcare
    • Preferential banking facilities for employees

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