Sous Chef - Abu Dhabi, United Arab Emirates - LPM - Abu Dhabi

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
To treat all your colleagues and guests as you will treat your family and friends.

  • Greet all your colleagues when you arrive before starting duties.
  • Share LPM family spirit among the teams.
  • Always ensure that operations are conducted according to LPM standards and health/hygiene/safety regulations.
  • Make every guest feels like they are part of our family (even more so for our regulars, locals and internationals)
  • Lead by example and act as a role model.
  • Share LPM experience for all and encourage your colleagues to do the same.
  • Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guest.
  • Seize every opportunity to develop yourself and allow others to do the same.
  • Support and help your colleagues and subordinates, providing them training and mentoring they need.
  • Stay honest, authentic and always seek to go to the extra mile.
  • Embrace and respect all cultural differences.
    ADMINISTRATION
  • To always ensure to keep SOPs, manuals and recipes up to date.
  • To always ensure that all legal requirements are met and properly communicated to the different team members.

COMMUNICATION

  • To attend/lead daily management morning briefing sharing relevant information.
  • To attend biweekly management meetings always prepared and bringing innovative ideas and solutions.
  • To ensure an efficient communication across all departments.
  • To attend and lead bidaily team briefing.
  • To communicate daily and weekly report to be sent to upper management.

FINANCE

  • To properly administer and achieve financial reports to the Account Manager.
  • To ensure that the operational budget is strictly adhered and take corrective action if needed.
  • To monitor expenses and ensure the respect of the approval process.
  • To control and manage inventory.
  • To manage and control stocks levels.
  • Purchasing (negotiation with supplier to achieve best possible prices according to business).
  • To ensure accuracy of cashup reports.
  • To ensure a fair tips administration according to LPM policy.

GUEST RELATIONS

  • To understand and anticipate all guest's needs.
  • To handle all guest complaints in a friendly and effective way.
  • To always seek for the best solution that will fulfil guest's satisfaction.
  • To show genuine interest in our guests and build relationships with them.
  • To recognize and approach all regular guests (local and international).
  • Ensure first comers become your next regulars adding your extra touch.
  • To proactively communicate and work hand to hand with the Guest Relation Manager.

HR/TRAINING & DEVELOPMENT

  • To provide to Senior Management a proposed manning structure as per operation.
  • To bring support on the recruitment of new talents according to LPM recruitment guidelines.
  • To monitor performance management (disciplinary, appraisals, probation).
  • To create and plan weekly rota, attendance sheet, team holidays schedule.
  • To support and facilitate training to your department team members.
  • To be responsible for sending your team members to trainings (internal/external) and mentoring their attendance.
  • Properly communicate sensitive and serious issues to appropriate persons.

MARKETING & DEVELOPMENT

  • To use and promote validated marketing tools defined with other departments to improve the business's performance.
  • To monitor monthly cover trends and sales analysis.
  • To possess a sharp knowledge on market trends and implement ideas and innovations to remain a leader on the market.
  • To efficiently work in coordination with other departments.

OPERATIONS

  • To always act and perform according to LPM standards.
  • To be an active member during service hours on participating in the operations, supporting each section and areas.
  • To ensure that all food waste during food preparations are kept to a minimum.
  • To work in any section of the kitchen when necessary or as requested by the Head Chef.
  • To ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.
  • To ensure kitchen and food preparation areas are left clean and sanitised when unattended.
  • To always ensure an excellent guest experience.
  • To successfully follow daily duties and role responsibilities.
  • To ensure team cohesion, help and support to be brought to all team members.
  • To respond quickly and positively to changes within your job role, showing flexibility.

INDBOH

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