Sous Chef - Abu Dhabi, United Arab Emirates - LPM - Abu Dhabi
Description
To treat all your colleagues and guests as you will treat your family and friends.- Greet all your colleagues when you arrive before starting duties.
- Share LPM family spirit among the teams.
- Always ensure that operations are conducted according to LPM standards and health/hygiene/safety regulations.
- Make every guest feels like they are part of our family (even more so for our regulars, locals and internationals)
- Lead by example and act as a role model.
- Share LPM experience for all and encourage your colleagues to do the same.
- Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guest.
- Seize every opportunity to develop yourself and allow others to do the same.
- Support and help your colleagues and subordinates, providing them training and mentoring they need.
- Stay honest, authentic and always seek to go to the extra mile.
- Embrace and respect all cultural differences.
ADMINISTRATION - To always ensure to keep SOPs, manuals and recipes up to date.
- To always ensure that all legal requirements are met and properly communicated to the different team members.
COMMUNICATION
- To attend/lead daily management morning briefing sharing relevant information.
- To attend biweekly management meetings always prepared and bringing innovative ideas and solutions.
- To ensure an efficient communication across all departments.
- To attend and lead bidaily team briefing.
- To communicate daily and weekly report to be sent to upper management.
FINANCE
- To properly administer and achieve financial reports to the Account Manager.
- To ensure that the operational budget is strictly adhered and take corrective action if needed.
- To monitor expenses and ensure the respect of the approval process.
- To control and manage inventory.
- To manage and control stocks levels.
- Purchasing (negotiation with supplier to achieve best possible prices according to business).
- To ensure accuracy of cashup reports.
- To ensure a fair tips administration according to LPM policy.
GUEST RELATIONS
- To understand and anticipate all guest's needs.
- To handle all guest complaints in a friendly and effective way.
- To always seek for the best solution that will fulfil guest's satisfaction.
- To show genuine interest in our guests and build relationships with them.
- To recognize and approach all regular guests (local and international).
- Ensure first comers become your next regulars adding your extra touch.
- To proactively communicate and work hand to hand with the Guest Relation Manager.
HR/TRAINING & DEVELOPMENT
- To provide to Senior Management a proposed manning structure as per operation.
- To bring support on the recruitment of new talents according to LPM recruitment guidelines.
- To monitor performance management (disciplinary, appraisals, probation).
- To create and plan weekly rota, attendance sheet, team holidays schedule.
- To support and facilitate training to your department team members.
- To be responsible for sending your team members to trainings (internal/external) and mentoring their attendance.
- Properly communicate sensitive and serious issues to appropriate persons.
MARKETING & DEVELOPMENT
- To use and promote validated marketing tools defined with other departments to improve the business's performance.
- To monitor monthly cover trends and sales analysis.
- To possess a sharp knowledge on market trends and implement ideas and innovations to remain a leader on the market.
- To efficiently work in coordination with other departments.
OPERATIONS
- To always act and perform according to LPM standards.
- To be an active member during service hours on participating in the operations, supporting each section and areas.
- To ensure that all food waste during food preparations are kept to a minimum.
- To work in any section of the kitchen when necessary or as requested by the Head Chef.
- To ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.
- To ensure kitchen and food preparation areas are left clean and sanitised when unattended.
- To always ensure an excellent guest experience.
- To successfully follow daily duties and role responsibilities.
- To ensure team cohesion, help and support to be brought to all team members.
- To respond quickly and positively to changes within your job role, showing flexibility.
INDBOH
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