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    Supervisor Logistics Operations - Dubai, United Arab Emirates - Talabat

    talabat background
    Description

    What's on Your Plate?

    • Manage day to day vendor operations tasks and keep ownership of supporting back office tools while delivering on agreed KPIs
    • Define and execute steps to achieve performance improvement, managing the work-flow in a end to end manner
    • Improve vendor training quality, introduce new training modules
    • Scheduling, assigning and carrying out training with restaurant partners, troubleshooting and technical support
    • Developing action plans with the department manager to address weak areas in need of improvement
    • Work alongside regional logistics and country sales teams on actions and activities to drive vendor operations forward
    • Reporting and monitoring of KPIs and performance SLAs
    • Drive key projects through end to end project management for operational improvement across vendor onboarding and performance areas
    • Be hands-on with related back office tools and make necessary adjustments based on business needs.
    • Manage a team of operations coordinators and ensure the best output for the operations and onboarding function

    What did we order?

    • Bachelor's Degree is mandatory
    • 3-4 years' experience in operations or logistics. food/grocery tech industry
    • Strong communication skills, both written and verbal
    • Experience in dealing with cross-cultural team members and cross-functional teams
    • G-suite and MS Office suite skills and Data Interpretation Skills
    • Ability to deal with ambiguity, work under pressure, and handle stress
    • A motivated team player and supports Vendor operation function overall objectives by going the extra mile
    • Knowledgeable in operations and performance-related tasks
    • 3-4 years' experience in operations or logistics. food/grocery tech industry
    • The ability to quickly adapt to new environment and systems
    • A team player who can work in a fast-paced environment with a make-it-happen attitude


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