Jobs
>
Ras Al Khaimah City

    Housekeeping Supervisor - Ras Al-Khaimah, United Arab Emirates - SOFITEL

    SOFITEL
    SOFITEL Ras Al-Khaimah, United Arab Emirates

    Found in: Talent AE C2 - 2 days ago

    Default job background
    Permanent
    Description

    Job Description

  • To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
  • To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
  • To supervise that all designated public areas are cleaned and maintained as per established standards, set-ups and schedules.
  • To make daily room and public area inspections as per designated sections and to report any deviation from standard set-ups and maintenance.
  • To follow up on the out of service rooms.
  • To follow up appropriate stock level for the smooth run of the designated Housekeeping operations and to initiate requisitions accordingly.
  • To ensure proper linen supply for the designated floors.
  • To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests.
  • To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
  • To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
  • To have a complete knowledge of chemical products and their proper and economical use.
  • To ensure the strict control of room keys and section keys.
  • To keep all keys signed out in a secure manner and return them at the end of the shift to the Housekeeping Office.
  • To assist in implementing Focus and other financial procedures.
  • To respect Lost and Found procedures.
  • To be aware of all VIPs visiting or staying in the hotel.
  • To ensure that all guests enjoy their stay being offered the finest personal service.
  • To escort the guests rather than pointing out directions.
  • To ensure that the privacy of the guests and the confidentiality of the information is respected.
  • To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
  • To call the Executive Housekeeper or Assistant for advice in serious cases or if an approval is required.
  • To report all guest comments or complaints.
  • To handle guest requests and to follow up Guest History records.
  • To follow up daily check lists.
  • To respect schedules, terms and deadlines as agreed with the Management.
  • To ensure that all ambassadors are aware of the outlet timings and promote the internal activities and events.
  • To ensure that all ambassadors are updated with the latest administrative, organizational, operational or other changes and news.
  • To attend a daily line up briefing with the Housekeeping, Laundry and Public Area team to recapitulate tasks and activity.
  • To share daily activity highlights with the Executive Housekeeper / Assistant, including internal and external guest opportunities.
  • To provide and ensure a proper use of the telephone etiquette as per Sofitel standards.
  • To develop ambassador motivation and performance through daily trainings and regular "refresher" courses.
  • To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
  • To carry out any other reasonable duties as assigned by the Executive Housekeeper / Assistant.
  • Hotel Chadstone Melbourne MGallery

    Housekeeping Supervisor

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed. · To supervise that all designated rooms are prepared as per standards ...

  • Accor

    Tailor

    Found in: Talent FR C2 - 2 days ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To repair and maintain the hotel linen and ambassadors uniforms as per hotel standards and procedures. · To ensure that sewing machine and other equipment are in good working condition and to report on any re ...

  • HILTON

    Room Attendant

    Found in: DrJobEN AE A2 - 2 days ago

    HILTON Ras Al Khaimah, United Arab Emirates

    As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following ta ...

  • SOFITEL

    Tailor

    Found in: Talent AE C2 - 2 days ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To repair and maintain the hotel linen and ambassadors uniforms as per hotel standards and procedures. · To ensure that sewing machine and other equipment are in good working condition and to report on any repair requirements to the Supervisor. · To hand out an ...

  • HILTON

    Room Attendant

    Found in: Talent AE A C2 - 2 days ago

    HILTON Ras Al-Khaimah, United Arab Emirates

    As a Room Attendant, you are responsible forcleaning guest rooms and replenishing amenities to deliver anexcellent Guest and Member experience. A Room Attendant will alsobe required to manage guest requests. Specifically, you will beresponsible for performing the following tasks ...

  • Hotel Chadstone Melbourne MGallery

    Tailor

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To repair and maintain the hotel linen and ambassadors uniforms as per hotel standards and procedures. · To ensure that sewing machine and other equipment are in good working condition and t ...

  • SOFITEL

    Guest Laundry Valet

    Found in: Talent AE C2 - 2 days ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To collect and return all guest laundry from and to the rooms, respecting all the hotel standards and procedures. · To count and sort all the linen in the sorting area and prepare them for the washer, dry cleaner in appropriate action. · To respect deadlines fo ...

  • MOVENPICK

    HK Supervisor

    Found in: Talent AE C2 - 2 days ago

    MOVENPICK Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · As HK Supervisor, you will support the entire housekeeping team in their work and will be paying close attention to detail in order to meet expectations from our esteemed guests and to achieve quality results through consistent service standards. · You'll ensur ...

  • Hotel Chadstone Melbourne MGallery

    Guest Laundry Valet

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To collect and return all guest laundry from and to the rooms, respecting all the hotel standards and procedures. · To count and sort all the linen in the sorting area and prepare them for t ...

  • Accor

    Housekeeping Manager

    Found in: Talent AE C2 - 2 days ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Main Duties: · To oversee theHousekeeping operations under the guidance of Director of Housekeeping, including the Laundry,ensuring that the hotel standards and procedures are fully known and followed. · To ensure that all the rooms are prepared and inspected as ...

  • Sofitel Al Hamra Beach Resort (Opening December 2023)

    Guest Laundry Valet

    Found in: Talent AE C2 - 2 days ago

    Sofitel Al Hamra Beach Resort (Opening December 2023) Ras Al-Khaimah, United Arab Emirates Full time

    · JOB DESCRIPTION · Company Description · Sofitel Al Hamra Beach Resort · Job Description · • To collect and return all guest laundry from and to the rooms, respecting all the hotel standards and procedures. · • To count and sort all the linen in the sorting area and prepare the ...

  • ACCOR

    Laundry Attendant

    Found in: Talent AE C2 - 2 days ago

    ACCOR Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. · To follow the linen and uniforms laundry flows and to respect the established cycles and instructions. · To have a full knowledge of all the textiles and their pr ...

  • Hotel Chadstone Melbourne MGallery

    Laundry Attendant

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. · To follow the linen and uniforms laundry flows and to respect the established cycles and in ...

  • Accor

    Laundry Attendant

    Found in: Talent AE C2 - 2 days ago

    Accor Ras Al-Khaimah, United Arab Emirates Full time

    Company Description · Sofitel Al Hamra Beach Resort · Job Description · To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. · To follow the linen and uniforms laundry flows and to respect the established cycles and instructions. · To h ...

  • ACCOR

    Executive / Club Floor Butler

    Found in: Talent AE C2 - 2 days ago

    ACCOR Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. · To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai muni ...

  • Hotel Chadstone Melbourne MGallery

    Doorman

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To be an ambassador of the Front Office and the hotel, in and outside the work place. · To provide a personal service to all the guests, fully aware and following the hotel standards and pro ...

  • Hotel Chadstone Melbourne MGallery

    Executive / Club Floor Butler

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Company Description · Sofitel Al Hamra Beach Resort · Job Description · To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. · To provide uncompromising levels of c ...

  • The Ritz-Carlton

    RC, RAK Al Hamra Call Center Agent

    Found in: Talent AE C2 - 2 days ago

    The Ritz-Carlton Ras Al-Khaimah, United Arab Emirates Full time

    POSITION SUMMARY · Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered gues ...

  • SOFITEL

    Front Office Manager

    Found in: Talent AE C2 - 2 days ago

    SOFITEL Ras Al-Khaimah, United Arab Emirates Permanent

    Job Description · Main Duties: · To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involved supervisor's ...

  • Hotel Chadstone Melbourne MGallery

    Front Office Manager

    Found in: Talent AE C2 - 2 days ago

    Hotel Chadstone Melbourne MGallery Ras Al-Khaimah, United Arab Emirates Full time

    Job Description · Job Description · Main Duties · To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involve ...