Senior IT Engineer - abu dhabi - Halian

    Halian
    Halian abu dhabi

    2 days ago

    د.إ180,000 - د.إ300,000 (AED) per year *
    Description

    A leading organization is seeking an experienced IT Engineer to deliver exceptional end-user support and ensure operational stability across assigned sites and projects. This role involves close collaboration with internal teams, external vendors, and third-party support providers to maintain infrastructure reliability and drive customer satisfaction.

    Responsibilities
    • Provide expert-level technical support to end users, diagnosing and resolving complex hardware, software, and network issues.
    • Assist in planning and executing IT projects, including system upgrades, hardware refresh cycles, and software deployments.
    • Participate in proof of concepts to define technology direction and enable business strategy.
    • Communicate and validate program architecture with infrastructure, project management, and technology services teams.
    • Ensure adherence to SLA requirements and maintain standardized documentation for procedures and configurations.
    • Follow data retention, backup, and recovery plans.
    • Collaborate with cross-functional teams (infrastructure, security, application support) to resolve technical issues efficiently.
    Qualifications and Skills
    • Bachelor's degree in Computer Science or equivalent.
    • 5+ years of experience in infrastructure/operations design and deployment.
    • 5+ years in server and network management for medium to large organizations.
    • 2+ years in implementing security requirements.
    • Strong understanding of Microsoft Office 365 and Azure.
    • Familiarity with IT helpdesk tools (e.g., ManageEngine, Zoho, SolarWinds).
    • Knowledge of Unified Communication platforms, firewalls, managed switches, and web application firewalls.
    Core Competencies
    • Teamwork, communication, and integrity.
    • Strong analytical skills, infrastructure management, and customer orientation.
    • Knowledge of ITIL, ISO compliance frameworks, and ticketing systems.
    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
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