IT Executive - Dubai, United Arab Emirates - BLS International Services
Description
Job Description - IT Executive
- Respond to and resolve problems that are escalated to the IT Support Team, ensuring timely communication on issue status and resolution.
- Update and maintain Operations documentation and IT asset details.
- Administer enduser accounts including the creation and deactivation across Active Directory and other systems.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Providing technical support across the company (this may be in person or over the phone)
- Repairing and replacing equipment as necessary
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings, and permissions to fix computer issues
- Installing new software and hardware drivers and updating existing ones as needed
- Logging all service requests and updating tickets as needed
- Branch Audits
- Include asset management, patch upgrade, Security audit, etc.
Provide Support in the following areas:
- Windows Operating system
- XP-Windows,
- MS Active Directory Administration.
- Firewalls, Routers, and AP.
- Basic network, computer hardware, printer, and mobile device support.
- Basic knowledge of network technologies (LAN, WAN, Wireless) and VPN clients (Cisco, Fortinet, etc.).
- Able to investigate, analyze and troubleshoot enduser issues with laptops, desktops, network printers andhardware, and Mobile devices (iPhone, Windows Mobile, Android, etc.).
- Good understanding of TCP/IP Technologies
Job Types:
Full-time, Permanent
Salary:
AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have experience in Basic network, computer hardware, printer, and mobile device support?
- Do you have basic knowledge of network technologies (LAN, WAN, Wireless) and VPN clients (Cisco, Fortinet, etc.)?
Education:
- Bachelor's (preferred)
Experience:
- Monitoring and maintaining computer systems and networks
Language:
- English (preferred)
- Hindi (preferred)
Willingness to travel:
- 50% (preferred)
Expected Start Date: 01/03/2023
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