ICQA Supervisor - Dubai, United Arab Emirates - Amazon UAE

Description

Create and cultivate a safety culture by identifying safety opportunities across your work area

Ensure that customer orders are fulfilled per quality guidelines

Continuously provide critical shift related information to frontline management and operators

Adjust labor allocation within assigned department throughout the shift per latest plan

Drive proactive actions as communicated by manager to remove barriers impacting good shift performance

Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training

Support customers' order fulfillment by working directly and on a regular basis on operations tasks within your department

Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors

Develop subject matter expertise on all operations processes in assigned department

We are open to hiring candidates to work out of one of the following locations:

Dubai, ARE

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Very good command of English language (spoken, listening, writing)
• Experience in coaching or leading a team
  

Preferred Qualifications

• Basic understanding of Lean methodology
• Analytical skills (able to identify problem root cause, predict issues by looking at data and Key Performance Indicators)
• Orientation towards detail and precision
• Ability to deep dive in operations process and develop ideas for process challenges
• Capable of working the entire MS Office suite, especially Excel
• Inventory & Quality Assurance Management experience
• Proactive problem solving and hands on approach
• Ability to learn new skills and information and adapt to changes and deliver results, whilst working in a fast paced environment